[Hiring] Salesforce Engineer @DMS Vision

Role Description

Looking for a Salesforce Engineer with 5-7 years of experience.

• Work closely with technology, sales, and marketing to ensure optimal performance of Salesforce systems and products.
• Upgrading and configuring Salesforce systems for optimized integration.
• Audit and improve current state CRM data with a focus on getting the most out of the system and solving business requirements without disrupting revenue generation.
• Hands-on collaboration and management of third-party consultants as needed to complete projects.
• Field creation, mapping, and integration between Salesforce and various other systems in our tech stack.
• Refine and configure Salesforce roles, profiles, fields, records, sharing rules, workflows, and groups as new visibility and access needs arise.
• Importing large sets of data that may need to be updated or inserted to Salesforce.
• Working with large sets of data in Excel to prepare for data manipulation jobs.
• Help build and maintain in-market solutions to solve business needs in Salesforce and Marketing Cloud.
• Efficiently and effectively provide business analysis to streamline operations when faced with a business issue.
• Implement and maintain systems to assign leads to sales agents and track the resulting KPIs for both sales resources and management of our tech systems.
• Support the existing connections between Salesforce and Marketing Cloud to help streamline outbound marketing that is tracked for Sales and Marketing teams.
• Maintaining the overall system health of Sales Cloud, as well as building custom reports and dashboards if the team needs admin assistance.
• Enable our teams to track marketing metrics and trends, like conversion rates and web analytics.
• Ensure that Sales Cloud and Marketing Cloud are consistently providing an effective sales funnel.
• Scope and plan executions for Salesforce system projects when briefed with business needs.
• Monitor and make enhancements to information flowing into CRM from other business-critical systems.
• Performing database maintenance tasks, including diagnostic tests and duplicate entry cleansing.
• Evaluating and summarizing new Salesforce releases, as well as providing important context for training on these new features and bug fixes when needed.
• Document solutions, architecture, and processes, including but not limited to error reports and changes to field history tables.
• Help sales leadership leverage existing and new data sources to discover and execute against new growth opportunities, new products, major policy changes.
• Manage and prioritize time to optimize throughput and solution output.
• Other tasks as defined by management.

Qualifications

• Bachelor's Degree in business, programming, or a related field, or equivalent experience required.
• 2+ years of Apex code development and 5 years of Salesforce application administration.
• Proficient with SOQL, Apex, and Lightning Web Components.
• Experience developing customer-facing user interfaces.
• Strong understanding of business process and workflow optimization.
• Experience in B2B and B2C sales.
• Proven solution documentation, scoping, and execution of projects.
• Experience in collaboration within an Agile development environment.
• Strong interpersonal skills and the ability to communicate with many different types of stakeholders.

Preferred Education and/or Experience

• Salesforce Advanced Admin Certification.
• Apex coding expertise (debugging and writing).
• Experience working in JIRA or other similar tools.
• Data visualization knowledge (DOMO, Power BI, QuickSight, etc.).
• Mobile device dashboards, workflow, and KPI tracking (responsive design).