[Hiring] Outbound Sales Appointment Setter @VirtuHire

Role Description

We are recruiting on behalf of a fast-growing Australian financial services company that specialises in helping consumers achieve their property investment and long-term financial goals. This role is ideal for a confident, target-driven sales professional who enjoys speaking with people, qualifying leads and booking appointments. You will engage with warm Facebook-generated enquiries, guide prospects through a structured qualification process, assess their financial situation, and schedule consultations with senior financial strategists. Comprehensive training is provided before you begin taking live calls.

Key Responsibilities

• Contact warm inbound leads generated through digital marketing campaigns.
• Conduct professional qualification calls using a structured sales script.
• Build rapport and establish trust with prospective clients.
• Gather information about each prospect's financial position, property ownership and retirement goals.
• Perform simple financial calculations during conversations, including:
  • Property equity
  • Outstanding debt
  • Basic retirement income calculations
  • Tax-related calculations using provided tools
• Assess whether prospects meet qualification criteria.
• Book qualified appointments for Financial Strategists.
• Accurately capture notes and update CRM records.
• Meet weekly appointment booking and performance targets.
• Maintain high call quality and compliance standards.
• Participate in ongoing coaching, training and team meetings.

Requirements

• Minimum 3 years' experience in outbound telesales, appointment setting or phone-based sales.
• Strong verbal communication skills with a clear, neutral English accent.
• Confident handling high volumes of outbound calls.
• Comfortable discussing financial topics with customers.
• Good numerical ability and financial literacy.
• Ability to perform basic calculations quickly during customer conversations.
• Highly target-driven and motivated by performance incentives.
• Able to work independently in a fully remote environment.
• Strong organisational and time management skills.
• Stable internet connection and a dedicated home office.
• Dual-monitor setup is highly advantageous.

Preferred Experience

• Experience in any of the following industries would be beneficial:
  • Financial Services
  • Banking
  • Insurance
  • Mortgage Broking
  • Property Investment
  • Wealth Management
  • Debt Review
  • Collections
  • Outbound Contact Centres
• Previous experience with Australian customers is advantageous but not essential.

Systems & Technology

• Experience with any CRM system is beneficial. Exposure to platforms such as:
  • GoHighLevel (GHL)
  • Predictive Diallers
  • CRM Software
  • Microsoft Office
  • Google Workspace

What We're Looking For

• Friendly and engaging on the phone
• Naturally persuasive without being aggressive
• Resilient and comfortable handling objections
• Coachable and eager to learn
• Professional and reliable
• Self-motivated while working remotely
• Comfortable working towards KPIs and sales targets
• Passionate about delivering an excellent customer experience

Benefits

• Permanent remote opportunity
• Competitive salary paid in AUD
• Performance bonuses and incentive programmes
• Comprehensive paid training
• Career growth opportunities within a rapidly expanding international business
• Supportive and collaborative team environment
• Long-term career progression as the business continues to scale