[Hiring] National Sales Trainer @Western Union

Role Description

Design and implement sales training programs for the Sales team including, but not limited to:

• Onboarding for new sales team members
• Reinforcing sales strategy and methodology
• Conveying best practices
• Improving knowledge repositories
• Refining sales engagements through coaching and feedback to sales leaders

Work closely with Sales leadership to identify ongoing training opportunities for new and current employees:

• Travel to new and current sales team member districts to perform refresher training
• Accompany the Sales Team on off-site team visits to participate in observation exercises
• Prioritize training needs by team and proactively address gaps in knowledge and content

Promote consumption of training resources by:

• Assessing and improving usability, availability, relevancy, and awareness

Deliver training content using a variety of media and methods, including:

• In-person lectures and discussions
• Behavioral learning and simulations (role-playing)
• Documented instruction
• Various e-learning or distance-based options

Identify and coordinate product training needs by:

• Monitoring upcoming releases
• Collaborating with other teams including Product, Development, and Release Management

Coordinate and plan logistics for training events, sales meetings, and conferences:

• Agenda, room setup, A/V, catering, presenters, etc.

Travel up to 75% of the time.

Qualifications

• 3+ years progressive, related experience in a role that demonstrates an ability to develop and deliver training content and work across teams/departments
• 3+ years of experience with principles and methods of training
• Experience teaching and instructing individuals and groups in a professional setting using a variety of techniques and modalities
• Solid written and verbal communication skills
• Bilingual Skills required: English and Spanish

Requirements

• Bachelor’s Degree in Business or related field (preferred)
• Banking, financial services, or financial technology (FinTech) industry experience strongly preferred

Benefits

• Access to short-term incentives
• Multiple health insurance options
• Accident and life insurance
• Access to best-in-class development platforms
• Medical, Dental, Vision, and Life Insurance
• Paid Time Off
• Parental Leave
• Global Adoption Assistance
• 401K Plan

Company Description

Western Union is well positioned to become the world’s most accessible financial services company, transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package.