[Hiring] National End-User Account Manager @Superior Glove

Role Description

We’re seeking a National End-User Account Manager who can build trusted relationships with Health & Safety, Operations, and executive leaders while developing national programs that improve hand safety and drive sustainable growth.

Reporting to the VP, Canadian & International Sales , the National End-User Account Manager is responsible for developing and growing strategic relationships with Canada’s largest industrial end users in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors. This role leads complex commercial projects, coordinates cross-functional resources, and helps customers realize measurable value through hand safety improvement initiatives.

Location: This remote, field-based position may be based anywhere in Canada, provided the location offers convenient access to major Canadian industrial centres and airports to support regular customer travel.

Responsibilities:

• Create, expand, and scale strategic end-user programs across multi-site industrial organizations, leading the full business development cycle from opportunity identification and qualification through solution development, negotiation, implementation, and revenue growth.
• Build executive-level relationships with site and corporate Safety, Operations, Plant, and Executive leadership; conduct site reviews and business reviews; develop three-year strategic account plans; and use customer injury, glove usage, and operational data to identify opportunities for measurable safety and financial improvement.
• Develop deep expertise in the Mining, Oil & Gas, Metal Fabrication, and Rail sectors; lead customer trials, evaluations, and educational support; collaborate with Territory Managers and distributor partners while remaining distributor-neutral; represent Superior Glove at industry events; maintain accurate Salesforce records; perform other duties as assigned; and travel up to 60%.

Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, Industrial Safety, or a related field, or an equivalent combination of education and progressive B2B industrial or PPE sales experience.
• Minimum of three years of B2B business development experience leading large-scale customer projects within industrial products, PPE, safety equipment, or a related industry; three to five years managing national or strategic industrial accounts is preferred.
• Demonstrated success working directly with large, multi-site industrial end users and independently prospecting, qualifying, developing, negotiating, and closing complex commercial opportunities.
• Strong project management, analytical, reporting, negotiation, presentation, consultative selling, and relationship-building skills, with the ability to coordinate multiple stakeholders and communicate ROI and program outcomes to senior decision-makers.
• Working knowledge of PPE, industrial safety, or industrial manufacturing markets; proficiency with Salesforce or a comparable CRM; and the ability to work autonomously while managing multiple projects, priorities, and deadlines.
• Valid passport and driver’s licence with a satisfactory driving record; must be willing and able to travel up to 60%.

Benefits

• Yearly contenders and recipients of multiple prestigious awards including Canada’s Best Managed for over 10 years, Canada’s Safest Manufacturer, Achievers 50 Most Engaged Workplaces, Canada’s Excellence Business Award and more!
• Enjoy our Recognition Program to gain access to fantastic rewards!
• Access to our on-site fitness lessons, equipment, “Grab and Go” bikes and more.
• Take part in community and company events, staff lunch adventures and annual barbeques!
• And much more!