Role Description
The National Account Manager will manage all activities related to sales and relationships with National Strategic Accounts. This responsibility entails both managing and growing a portfolio of underleveraged accounts (25%), and a strong emphasis on new business development, winning and onboarding target accounts (75%).
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Develop sales strategies, programs, and plans for existing and new business with key large strategic accounts.
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Primary focus on growing Sun Auto share, presenting SATS (Sun Auto Tire & Service) SAFE (Sun Auto Fleet Enterprises) National Account Program.
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Develop sales action plan and monitor actual results vs plan throughout the year, making adjustments when appropriate.
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Conduct business reviews of accounts and present them as appropriate to management.
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Develop/manage account-specific sales, pricing, and promotional plans, coordinating with finance, marketing, and sales management.
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Recommend opportunities for increased penetration, based on knowledge of customer and evolving needs.
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Establish appropriate account contacts and maintain an effective and appropriate call program.
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Handle inquiries, complaints, and service programs working through appropriate functions and acting as liaison relevant activities to customers.
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Responsible for forecasting and partnering with cross-functional teams to align on store traffic and mix of services.
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Utilize insight selling skills to develop and present programs that focus on not only Sun Auto growth but overall strategic account growth.
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Effectively collaborates with others to reach mutually agreeable outcomes and to resolve potential conflicts.
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Uses high level of strategic aptitude to take fleet service offerings and translate to featured benefits among portfolio of accounts.
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Relies on extensive experience and judgment to plan and accomplish goals.
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Lead customer meetings and trade conferences as appropriate.
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Must meet volume growth/market penetration objectives.
Qualifications
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Bachelorβs degree in Business Administration, Sales, Marketing, or related field (Masterβs degree preferred).
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Proven track record in fleet management, account management, or related field.
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Excellent communication, negotiation, and presentation skills.
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Proficiency in analyzing data and interpreting market trends.
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Strong project management skills with the ability to multitask and prioritize effectively.
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Experience working with cross-functional teams and managing complex stakeholder relationships.
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Minimum of 5 years of relevant experience in sales, account management, or business development within the fleet management industry.
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Familiarity with CRM software and Microsoft Office suite.
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Willingness to travel as required to meet client needs and attend industry events.
Requirements
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Accountable for sales volume compared to quota, profit compared to budget.
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Acquire new business and develop business in existing accounts at corporate level.
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Strong analytical skills to allow for fact-based selling.
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Strong communications, verbal and non-verbal, and negotiating skills.
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Organization and prioritization skills.
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Effective time management, detail, and accuracy.
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Goal-oriented individual who can focus on obtaining objectives.
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Ability to think strategically and make sound business decisions.
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High level of integrity.
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High level of technical aptitude.
Benefits
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Medical, Dental and Vision Insurance.
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Health Savings Account with Company Contribution.
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401(k) Retirement Plan with Company Match.
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Paid Vacation and Sick Days.
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Employee Discounts.
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Educational Assistance.
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Company Paid Life Insurance.
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Company Paid Short-Term Disability.
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Long-Term Disability Insurance.