[Hiring] Manager, Sales Enablement @First Due

Role Description

We are hiring a Manager, Sales Enablement to deeply partner with GTM and drive actionable accelerated outcomes. We want someone who sees the function of Sales Enablement as a revenue problem rather than a training problem. The job will be measured on ramp time, certification, and win rates, not on how much training gets delivered.

This is a highly hands-on role. You should expect to write the playbook and then run reps through it yourself: leading live sessions, reviewing call recordings, sitting in on demos, and building and managing the certification program.

Key Responsibilities

• Rep ramp and productivity: You will own time-to-first-deal for new AEs. Onboarding should be built around real pipeline, live customer conversations, and recorded calls, so that new hires are selling early rather than watching slide decks. You'll also build and manage a tiered certification program covering trade-show fluency, demo certification, and full-suite certification, with live evaluated practice at each level.
• AI-driven coaching at scale: We have more than 30 reps, so ride-alongs alone won't work. We expect you to use AI heavily: call analysis, coaching, content personalization, and rep self-service, built on our current GTM stack.
• Product and competitive fluency: An early and non-negotiable goal: every AE can hold a 15-minute overview conversation across the full product suite at a trade show without a solution consultant in the room.
• Content and sales tools: Audit the existing collateral in your first 60 days. Keep what reps actually use and what converts, and rebuild or retire the rest.
• Partnership with sales leadership: You'll partner closely with sales leadership to identify coaching priorities region by region.

Qualifications

• Five or more years in B2B SaaS sales, sales enablement, sales engineering, or sales management, including experience directly supporting or owning enablement programs.
• A track record you can point to: ramp time you reduced, win rates you moved, or a certification program that changed how reps actually sell.
• Hands-on experience with Gong or a similar platform, modern outbound tooling, LMS platforms, and CRM workflows.
• Real working fluency with AI. You are already building custom GPTs or similar assistants, automating call review, and using AI for coaching and content.
• Field credibility. Reps will trust you faster if you can take the call and run the demo yourself.
• Experience selling into public safety, healthcare, govtech, or other vertical or regulated markets helps.
• Comfort with ambiguity. We are moving fast, and you will not get a perfect org chart or a finished tech stack before results are expected.
• Willingness to identify what's broken across content, tools, and sales execution and then help drive the fix.

Requirements

• All applicants must be authorized to work for any US employer in the United States.
• Hiring is contingent upon candidates successfully passing a criminal background check.

Benefits

• Comprehensive compensation and benefits package for eligible employees.
• Competitive pay, medical, dental, and vision coverage.
• FSA/HSA, 401(k), flexible PTO.
• A fully remote workplace, a technology stipend, opportunities for advancement.