[Hiring] Manager, Key Account Sales, Retail & E-Commerce @Brother International Corporation

Role Description

The Manager, Key Account Sales, Retail & E-Commerce manages sales for a predefined group of customers in the Business-to-Consumer Retail and E-Commerce channels. This role maintains relationships with buyers at assigned accounts, drives sales through inventory and promo management, and positions new products to drive net new revenue opportunities. This role focuses on the following product categories: printers, multi-function devices, standalone scanners, labelers, and their corollary consumables and accessories. This position manages a defined sales quota and predominantly focuses on selling to and engaging their customers. Additionally, this role works closely with the product and channel marketing teams to promote consistent messaging and execute on division strategies. This role is expected to be on-site, which includes in-person client visits, and may require up to 60% travel.

Qualifications

• Bachelor's Degree (or equivalent experience) in Business, Marketing, or related field preferred
• Minimum 7 years of experience managing sales accounts, with an emphasis on driving sales results
• Building rapport in a customer/client-facing role
• Minimum 4 years of professional experience in a related industry or in learning new products/technology quickly - Preferred

Requirements

• Basic understanding of the "computer peripheral" area (e.g. Printer/Fax/MFC products and solutions) - Preferred
• Basic knowledge of inventory and Customer Relationship Management (CRM) tools (preferably Salesforce) - Preferred
• Demonstrated ability to increase sales and close on accounts
• Ability to plan and orchestrate events/projects through time management, organization, and follow-up
• Ability to collaborate and build strong relationships with internal stakeholders and external clients
• Ability to diagnose customer issues & problem-solve for solutions
• Communication skills (verbal/written/interpersonal)
• Ability to craft and deliver professional presentations to all levels of an organization

Benefits

• Comprehensive benefits package with diverse plan options including health, vision, and dental insurance—all effective from day one of employment
• 401(k) retirement savings plan with employer match up to 100% of the first 4% of employee contributions, with immediate vesting
• Educational assistance program that reimburses up to 100% of tuition, lab fees, textbooks, and other related expenses for qualifying programs