Role Description
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change.
What You Do:
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Territory: Southeast
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Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives
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Develop and maintain client relationships to ultimately drive revenue growth
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Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions
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Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities
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Cultivate customer relationships and ensure effective service delivery to accounts
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Focus on customer's satisfaction, know the customer's business and workflows, develop proper contact network within accounts
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Work with and bring in experts/specialists where required
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Oversee and know all account activities for your book of business
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Own account relationship and drive overall customer satisfaction for assigned accounts
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Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing
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May provide customer product training as necessary
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Accountable for individual expense budget management
Qualifications
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Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
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Minimum of 3 years’ experience managing a book of business of Major Accounts
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Solution or consultative sales experience working within complex sales processes
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Data management experience using Salesforce (preferred) or similar CRM
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Strong understanding of Cloud and SaaS
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Able to travel 70% + (3-4 days a week on the road) including overnight travel
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Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
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Startup experience & some vertical experience
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Law Enforcement / Public Safety experience
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Team Player: collaborate with various team members regularly
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Ready to own & drive the territory
Benefits
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Competitive On-Target Earnings and 401K with employer match
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Uncapped commissions
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Discretionary paid time off
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A supportive parental leave policy
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Ride along with real police officers in real life situations, see them use technology, get inspired
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And more...