Role Description
Tool Flow Solutions is seeking an Inside Sales Representative in the United States.
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The role is a junior individual contributor with ownership of outbound prospecting and inbound qualification for assigned territories.
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Authority extends to prospect selection within the defined target account framework, outbound messaging, and lead qualification decisions.
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Other closely related assignments may be involved when necessary.
Job Responsibilities:
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Outbound prospecting:
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Execute outbound prospecting activity targeting Toolhive prospects through a coordinated mix of email sequences, LinkedIn outreach, and phone calls.
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Research target accounts using LinkedIn Sales Navigator and company websites, identifying CAM software in use, machine count, and current tool management approach.
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Personalise each outreach to the prospect's environment, referencing the specific CAM system, industry, and apparent pain points.
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Build and maintain regional target account lists for the assigned territory.
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Inbound and trial lead qualification:
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Qualify inbound Toolhive leads promptly, including trial signups, website form fills, content downloads, and webinar registrations.
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Monitor the Toolhive trial user activity dashboard and engage users who reach defined engagement thresholds.
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Conduct discovery calls to qualify leads against the BANT framework (Budget, Authority, Need, Timeline).
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Follow up on event leads from industry trade shows and from webinars.
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Cross-channel and portfolio qualification:
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Qualify Toolhive leads referred by reseller partners before handover to the Account Executive.
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Follow up with CAM software users who indicate Toolhive interest via webinars, CAM integration landing pages, or CAM reseller referrals.
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Qualify Cribwise referrals from Sandvik tooling-division sales representatives before Account Executive handoff.
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Qualify Cribwise-to-Toolhive upsell leads forwarded by the Partner Sales Manager.
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CRM and lead management:
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Log all prospecting and qualification activity in CRM, including calls, emails, LinkedIn touches, and lead status changes.
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Maintain data hygiene on assigned lead records and support the Sales Operations Specialist with record enrichment.
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Collaborate with Marketing on the lead scoring model and MQL criteria.
Qualifications
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University degree in business, engineering, marketing, communications, or a related discipline. Equivalent practical experience will be considered.
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Strong written and verbal communication skills in English, with the ability to produce concise, personalised outbound messaging.
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Confidence in outbound telephone and video conversations, including cold opening and structured discovery.
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Organisational discipline: consistent CRM hygiene, activity logging, and iteration on what is working.
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Curiosity about manufacturing, software, or both, and a willingness to build CAM, CNC, and tool data domain knowledge.
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Eligibility to work in the role's designated region.
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Occasional travel for team meetings, partner events, and industry trade shows in the assigned region.
Requirements
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Relevant experience is defined by quality rather than length. Suitable candidates will be early-career commercial professionals or recent graduates with demonstrable outreach discipline and commercial drive.
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Prior experience in a B2B sales development, business development, sales, or customer success role is an advantage.
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Exposure to SaaS, industrial software, or the CNC and machine shop environment is preferred.
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Familiarity with sales engagement platforms (Outreach.io, HubSpot Sequences) and LinkedIn Sales Navigator.
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Track record of learning technical domains quickly and translating technical benefits into customer-facing messaging.
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CRM: HubSpot (current) with planned transition to Microsoft Dynamics 365.
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Sales engagement: Outreach.io or HubSpot Sequences for email cadences.
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Prospecting: LinkedIn Sales Navigator for account research and InMail.
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Product analytics: Toolhive trial usage dashboard for PQL identification.
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Occasional off-hours activity to reach prospects across different time zones.
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Additional language skills relevant to the role's region (e.g., German, Swedish, French, Italian, Hindi) are an advantage.
Benefits
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Strong employee benefits package including healthcare, life insurance, EAP, and legal support options.
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Fully paid virtual medical and physical therapy services.
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Paid Time Off and more!
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Tuition assistance along with career development planning.
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Robust assortment of employee development and leadership development programs.
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Supportive and high-performance culture where employees feel valued.
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Safe, sustainability-focused, and appealing work environments.
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Flexibility to help employees perform at optimal levels and have time for enriching personal time.
Company Description
Sandvik is a premier high-tech engineering and manufacturing solutions provider, a global leader in innovative solutions in the manufacturing industry.