[Hiring] General Agency Inside Sales Representative @Horace Mann

Role Description

Are you passionate about helping educators protect what matters most? Join the Horace Mann General Agency (HMGA) sales team and play a meaningful role in connecting educators with insurance solutions that support their unique needs. As an HMGA Sales Representative, you’ll engage with prospective clients through inbound and outbound calls, email, and digital channels while partnering closely with our agency network and third-party providers. Your focus will be delivering personalized insurance solutions and exceptional service that drives trust, satisfaction, and growth.

This is a remote position requiring availability during standard operating hours Monday–Friday, 7:00 a.m.–8:00 p.m. CST, with occasional Saturday shifts from 9:00 a.m.–2:00 p.m. CST. If you thrive in a fast-paced, customer-focused sales environment and enjoy building relationships, this role offers the opportunity to make a real impact—while working from home. Start date January 11, 2027.

Key Responsibilities:

• Deliver personalized insurance quotes and exceptional service for non-Horace Mann products, ensuring clients receive the best coverage options tailored to their needs.
• Foster strong relationships with agents and proactively address client inquiries through email, phone, and web channels to ensure a seamless customer experience.
• Collaborate with third-party vendors to process quotes and applications.
• Bind policies and ensure proper documentation, including securing approvals, payments, and signatures.
• Track and report key performance metrics while maintaining quality reviews.
• Achieve production goals through consistent client engagement and follow-ups.
• Utilize sales techniques to maintain strong close ratios and service levels.

Qualifications

• High school diploma or GED required.
• Bachelor’s degree or equivalent experience preferred.
• Active Property & Casualty (P&C) license required.
• Call Center, Customer Service, Sales experience preferred.

Requirements

• Pay Range: $21.44- $29.16 per hour + sales incentive bonus.
• Salary is commensurate to experience, location, etc.
• Work location is flexible if approved by the Company except that the position may not be performed remotely from New York.

Company Description

Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth:

• We serve more than 4,100 school districts nationwide.
• We’re publicly traded on the New York Stock Exchange (symbol: HMN).
• We have more than $12 billion in assets.

We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.

EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

For applicants that are California residents, please review our California Consumer Privacy Notice. All applicants should review our Horace Mann Privacy Policy.