[Hiring] Inside Sales Representative @Waste Management, Inc. (WM)

Role Description

Under general supervision, conducts activities associated with closing new customers, and achieves budgeted closing and productivity goals by utilizing sound telephone based selling approaches. This position is remote however the employee is required to reside in the greater Phoenix area based on business need.

• Generates revenue utilizing a consultative selling approach in the sale of WM services on inbound calls that are typically small and less complex accounts.
• Establishes and maintains a high level of customer satisfaction in all sales transactions.
• Consistently meets or exceeds weekly and monthly sales activity goals.
• Executes sales campaigns via outbound telephone marketing to consistently meet or exceed aggressive weekly and monthly sales activity goals.
• Attracts, generates, manages and records leads from outbound telephone marketing.
• Demonstrates excellent organizational and problem-solving skills.
• Exhibits proficient knowledge and use of personal computer and computer software applications.
• Proposes customer solutions that are compliant with appropriate local, state and federal regulations.
• Effectively uses WM sales productivity software tools (i.e., Prospect and Customer Database, Proposal Program, Pricing Tools, etc.).
• In local market activities, provides weekly feedback on the number of pictures and participation rate and attends Monthly Safety meetings to provide feedback to the Route Managers and Drivers.

Qualifications

• High School Diploma or GED (accredited)
• 2 years customer service experience (in addition to education requirement)
• Internal requirements include 9-months proven success with a WM customer service focused role.

Requirements

• Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.

Benefits

• Competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability.
• Stock purchase plan and company matching on a 401(k).
• Paid vacation, holidays, and personal days.
• Please note that benefits may vary by site.