Role Description
Itechra is growing, and we're looking for an experienced, driven Inside Sales Representative (ISR) to join our team! This is a 100% remote, U.S.-based position, giving you the opportunity to build your sales career with an established and growing Managed Services Provider (MSP).
As an ISR, you'll play an important role in Itechra's continued growth by connecting with prospective clients, building relationships, and generating qualified First Time Appointments (FTAs) for our sales team. Your responsibilities will include:
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Start conversations: Make outbound calls, send emails, and use other prospecting methods to engage business owners and decision-makers.
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Build relationships: Connect with prospective clients, ask thoughtful questions, and learn about their business challenges and priorities.
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Create opportunities: Identify qualified prospects and schedule First Time Appointments (FTAs) for our sales team.
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Own your pipeline: Consistently follow up with prospects, nurture relationships, and keep opportunities moving forward.
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Stay organized: Maintain accurate prospect information, call notes, activities, and follow-up details in our CRM.
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Collaborate with the team: Work closely with sales leadership and marketing to improve outreach strategies and generate new opportunities.
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Keep growing: Participate in sales training, coaching, and professional development to continuously improve your skills.
Qualifications
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At least 3 years of professional experience in outbound B2B sales, inside sales, business development, lead generation, or a closely related role.
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You're comfortable making cold calls, engaging business decision-makers, and asking for the appointment.
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Rejection doesn't discourage you. You stay positive, persistent, and focused on the next opportunity.
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You're self-motivated, competitive, and enjoy working toward measurable goals.
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You know how to build rapport, ask great questions, and navigate objections.
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You can manage a busy prospect pipeline, prioritize follow-up, and keep accurate CRM records.
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You take ownership of your performance and deliver on your commitments.
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You're open to feedback, eager to improve, and always looking for ways to become a better salesperson.
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You're dependable, comfortable working independently, and able to stay engaged and productive in a remote team environment.
Requirements
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100+ outbound calls per day to connect with prospective business clients.
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8 meaningful conversations daily with business owners, executives, and decision-makers.
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2β3 qualified First Time Appointments (FTAs) per week for our sales team.
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Consistent prospect follow-up and pipeline development.
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Accurate CRM documentation and activity tracking.
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A positive, proactive approach to sales, teamwork, and continuous improvement.
Benefits
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Medical, dental, and vision insurance
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Health Savings Account (HSA) options
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401(k) retirement plan
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Paid time off and paid holidays
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Employee assistance and wellness resources
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Professional development and ongoing training
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Employee recognition and incentive programs
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Remote work flexibility within the United States
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A collaborative, supportive team that celebrates achievements and recognizes contributions
Company Description
For more than 20 years, Itechra has helped businesses make technology work for them. As a growing Managed Services Provider, we deliver proactive IT support, cybersecurity solutions, strategic technology guidance, and services that help businesses operate more efficiently and securely.
When you join Itechra, you'll find:
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A Growing Company: Join an established technology organization that's continuing to expand and create new opportunities.
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A Team That Supports You: Work alongside experienced sales and technology professionals who want to see you succeed.
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Training & Development: Gain valuable knowledge of the IT industry while continuing to develop your sales skills.
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Meaningful Conversations: Help business leaders discover solutions that can make a real difference for their organizations.
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Recognition for Results: Be part of a team that values accountability, celebrates wins, and recognizes hard work.
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The Opportunity to Work Remotely: Build your career from an approved location within the United States while staying connected to a collaborative team.