[Hiring] Global Sales Account Director, Luxury & Lifestyle, Eastern Europe @IHG

Role Description

Are you ready to elevate your career by managing a large portfolio of the most prestigious luxury accounts in the travel industry? We’re seeking an exceptional individual to establish strong relationships with our luxury leisure portfolio in Eastern Europe, working mainly with top-tier luxury travel agents and tour operators.

This is your opportunity to make a lasting impact, delivering outstanding commercial results across our Luxury & Lifestyle brands for our hotels globally, while shaping strategic partnerships across the market. As the driving force behind these relationships, you’ll:

• Identify and convert high-value revenue opportunities.
• Build trusted relationships with senior decision-makers.
• Develop innovative account strategies that drive sustainable growth and increased market share.

If you thrive on influencing performance in complex markets, setting direction, and representing some of the world’s most iconic luxury brands, this role is your ideal next step. This role is remote and can be based in either Poland or Hungary.

Your day to day

• Drive revenue, production, and market share growth across the account portfolio, achieving individual and team sales targets.
• Own the account relationship with a clear focus on Luxury & Lifestyle brands, providing a true 360° view of the partnership across all levels of the organisation.
• Listen to understand individual account needs and design tailored solutions that maximise returns for both client and business.
• Formulate account strategies to optimise performance and unlock strategic opportunities across company functions and regions.
• Engage and align global and regional sales teams, regional leadership, hotel operations, and functional groups.
• Deliver end-to-end strategic account management, including account planning, internal and external performance updates, RFPs, brand differentiation, agency events, roadshows, tradeshows, and B2B marketing.

Qualifications

• A strategic account management mindset, leveraging new and innovative approaches to grow market share.
• Strong business, financial, and commercial acumen.
• Deep knowledge of Luxury & Lifestyle hotel brands, customers, and the wider competitive landscape.
• Experience operating in complex, multi-stakeholder environments with senior client engagement.
• A proven track record of planning, executing, and delivering large scale sales strategies.
• Exceptional communication, negotiation, and influencing skills.
• Strong understanding of hotel sales, marketing, and business planning.
• Awareness of macroeconomic and industry trends that influence account strategy.
• Commercial agility and the ability to influence across owned, managed, and franchised environments.
• International exposure or experience managing accounts with global reach is highly desirable.

Benefits

• Impressive room discounts across our many properties.
• Recharge days and volunteering days throughout the year.
• Support for wellbeing in your health, lifestyle, and workplace through our myWellbeing framework.
• A unique and inclusive culture, where there is always Room for You to belong, grow, and make a difference.