[Hiring] Field Sales Manager @Fiserv

Role Description

The Sales Manager, Restaurant Field Sales leads a team of Business Development and Territory Managers responsible for acquiring new restaurant clients within defined geographic territories. This is a field-based, hands-on leadership role built around proactive business development. The team is expected to create its own opportunities through:

• Cold calling
• In-person prospecting
• Door-to-door activity
• Local networking
• Disciplined follow-up

The successful candidate will establish a high-accountability sales culture, coach representatives in the field, strengthen territory execution, and ensure the team consistently builds a qualified pipeline and closes new Clover SaaS business. The manager will balance daily execution with:

• Recruiting
• Onboarding
• Forecasting
• Performance management
• Cross-functional collaboration

Qualifications

• 4+ years of experience in B2B field sales leadership for SaaS, POS, payments, or commerce technology solutions.
• 4+ years of experience in outbound prospecting environments using cold calling, in-person prospecting, and territory development.
• 4+ years of experience in coaching consultative sales processes, including discovery, product demonstrations, proposal development, objection handling, and closing.
• 2+ years of experience in field-based territory sales execution, including ride-alongs, local market coverage, and in-person client meetings.
• 4+ years of experience in using Salesforce or comparable CRM platforms for activity tracking, pipeline inspection, and forecast reporting.
• 4+ years of equivalent combination of educational background, related experience, and/or military experience.

Requirements

• Experience selling to independent and multi-location restaurant operators in the Greater Toronto Area.
• Experience with restaurant operations workflows, table service, quick service, or hospitality management environments.
• Experience with sales performance scorecards, one-on-one coaching cadences, and documented performance improvement plans.
• Experience collaborating with implementation, product, and customer support teams in a high-growth SaaS environment.
• Post-secondary education in business, commerce, or a related field.

Benefits

• Fuel Your Life wellness program with activities and rewards to support total well-being.
• Paid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time program.
• No-cost, confidential support through the Employee Assistance Program (EAP) for you and household members.
• Recognition through Living Proof, with points redeemable for merchandise and gift cards.
• Eight Employee Resource Groups to build connection and inclusion.
• RRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP).
• Comprehensive extended health care and vision benefits, plus dental coverage.
• Company-paid Basic Life and AD&D, with optional life and AD&D coverage available.
• Company-paid Short-Term Disability and Long-Term Disability income protection.
• Emergency medical coverage for out-of-province/out-of-country travel via extended health benefits.