[Hiring] Enterprise Account Manager @EROAD

Role Description

We're looking for an Enterprise Account Manager - AU to join our team. This role is critical in driving growth, retention, and customer success across an established portfolio through strategic account management and exceptional relationship building.

As an Enterprise Account Manager, you will be responsible for:

• Strategic Account Management: Build and maintain strong relationships with key stakeholders, identify growth opportunities, support renewals, and create account plans that drive long-term customer success.
• Sales and Portfolio Management: Manage the profitability of your assigned portfolio, execute growth plans, and work closely with internal teams to deliver revenue growth and predictable outcomes.
• Salesforce and Business Processes: Maintain accurate opportunity data in Salesforce, monitor sales progress, and ensure compliance with company reporting requirements.
• Customer-Centric Delivery: Champion the voice of the customer, promote EROAD's safety-focused solutions, and enhance the overall customer experience through proactive account management.

Qualifications

• 5+ years' experience in account management, sales, or a similar role
• Strong understanding of sales processes and account planning
• Experience managing customer relationships and renewals
• Salesforce proficiency
• Strong financial and commercial acumen
• Excellent communication, negotiation, and presentation skills
• Ability to work independently in a fast-paced environment
• Passion for technology, innovation, and customer success
• Strong relationship-building and stakeholder management skills
• Willingness to travel within the assigned territory as required

Benefits

• Employee recognition programs
• EAP offerings
• Continuous learning opportunities