Role Description
As an Enterprise Account Manager in our Software Sales team, you will own a named portfolio of our largest and most strategic government contracting customers. You will be accountable for retention, expansion, and executive relationships across complex, multi-division organizations, and you will lead the commercial strategy that turns a single deployment into an enterprise-wide standard. This is a senior, quota-carrying role for someone who has managed large accounts and knows the government contracting market.
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Owning a named portfolio of enterprise accounts, with direct accountability for gross retention, net revenue retention, and an annual expansion target.
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Building and sustaining multi-threaded relationships across executive leadership, business development, capture, proposal, contracts, and program teams, so that no account depends on a single point of contact.
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Developing and executing a written strategic account plan for every logo, including whitespace mapping, division by division expansion paths, and a named executive sponsor.
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Expanding adoption from an initial business unit to enterprise-wide deployment across divisions, subsidiaries, and joint ventures.
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Driving multi-product growth across Awarded AI and HigherGov, including tier upgrades, seat expansion, and cross-sell into adjacent teams.
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Leading complex commercial cycles end to end, including business case development, pricing strategy, master service agreement and redline negotiation, vendor security review, and procurement approval.
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Delivering executive business reviews on a defined cadence, connecting platform adoption to the customerβs win rate, capture throughput, and proposal outcomes.
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Orchestrating an internal pursuit team across solutions engineering, customer success, product, and executive leadership rather than working the account alone.
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Serving as the executive voice of the account into Product, translating enterprise requirements into prioritized roadmap input.
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Identifying consolidation and churn risk early, with a documented mitigation plan and executive escalation path for every at-risk account.
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Maintaining accurate forecasting, pipeline hygiene, and account documentation in Salesforce.
Qualifications
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7+ years of experience in B2B SaaS account management, enterprise sales, or strategic account leadership, including at least 4 years managing enterprise accounts.
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Demonstrated ownership of a book of business at or above $100,000 in annual contract value per account, with documented quota attainment and retention performance.
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Direct government contracting experience is required. You should understand the capture and proposal lifecycle, contract vehicles such as IDIQs and GWACs, teaming and subcontracting relationships, and how a capture or proposal organization operates day to day.
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Proven ability to build and hold relationships at the executive level, including vice president and C-suite buyers.
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Experience navigating enterprise procurement, including master service agreements, legal redlines, vendor security review, and compliance requirements such as CMMC and FedRAMP.
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Experience expanding a single deployment into a multi-division or enterprise-wide agreement.
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Proficiency with Salesforce and modern sales tooling, including LinkedIn Sales Navigator, SalesLoft, conversation intelligence, and lead identification platforms.
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Familiarity with a formal sales methodology such as MEDDPICC is a plus.
Requirements
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Demonstrated track record of meeting and exceeding retention and expansion targets in an enterprise environment.
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Ability to present credibly to executive audiences, in writing and in person, and to build a business case that survives finance and procurement review.
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Ability to travel up to 30 percent for onsite executive meetings, business reviews, and industry events.
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Ability to work remotely, with a preference for candidates based in the DC, Virginia, or Maryland area.
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Innovative, customer-focused approach with excellent interpersonal skills.
Benefits
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Competitive salary with a commission-based performance incentive plan.
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Significant equity stock options in a rapidly growing, venture-backed company.
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Comprehensive health plan.
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Flexible work arrangements with full remote work capability.
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Extensive professional development opportunities for rapid career growth.
Application Process
Interested candidates should apply by highlighting their experience in:
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Account Management and Sales.
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Prior Account Management or Customer Success roles.
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Proficiency in using sales tools for prospecting, lead identification, and software demonstration.