[Hiring] Enterprise Account Executive III @Heavy Construction Systems Specialists

Role Description

The Enterprise Account Executive II plays a pivotal role in nurturing and expanding relationships with HCSS's enterprise customers. This dynamic position is primarily focused on customer advocacy, driving satisfaction, and fostering loyalty through strategic engagement.

Qualifications

• A minimum of 4 years of experience at HCSS or in a comparable role within the Construction Technology industry
• Demonstrated success in serving customers across sales, implementation, project management, and support functions, with a strong focus on delivering results
• Proven ability to effectively manage multiple complex projects and deliverables, while navigating competing priorities and deadlines
• Exceptional verbal and written communication skills, with the capacity to engage and influence stakeholders at all levels

Requirements

• Lead Generation & Prospecting: Proactively identify, qualify, and target new business opportunities within your assigned territory or vertical market
• Sales Strategy & Execution: Develop and execute strategic sales plans to achieve and exceed quarterly and annual revenue targets
• Full Sales Cycle Management: Own the end-to-end sales process, including initial outreach, discovery calls, product demonstrations, proposal creation, negotiation, and deal closure
• Product Expertise: Become an expert in our product/service offering and clearly articulate its value proposition, competitive advantages, and return on investment (ROI) to potential clients
• Pipeline Management: Maintain accurate and up-to-date records of all sales activities and pipeline progress in the CRM system (e.g., Salesforce)
• Collaboration: Work closely with the Sales Development, Marketing, Product, and Customer Success teams to align strategies and ensure a seamless client experience
• Market Feedback: Gather and relay valuable market feedback to internal teams to help inform product development and marketing strategies
• Cultivate and enhance strategic relationships with enterprise customers, serving as their primary advocate within HCSS
• Drive customer satisfaction and loyalty initiatives to ensure the retention of high-value enterprise accounts
• Conduct comprehensive Quarterly and Annual Business Reviews (QBR & ABR) to align on goals and deliver exceptional value to enterprise customers
• Serve as the key internal liaison, expertly coordinating cross-departmental projects, presentations, services, and communications to meet customer needs
• Proactively manage and resolve customer requests and escalated issues, ensuring timely and effective solutions
• Maintain ongoing engagement with accounts through regular monthly check-ins to foster strong partnerships and address evolving needs
• Gain a deep understanding of customers' business models and strategically cultivate leads from existing accounts by identifying and qualifying high-value opportunities
• Propel revenue growth by nurturing and managing robust relationships with existing clients, including executing upgrades and sales initiatives
• Identify and qualify potential leads within accounts, leveraging Salesforce CPQ to efficiently execute upgrade processes
• Collaborate in the development of comprehensive business cases and benefits management plans to support client initiatives
• Actively participate in the sales cycle, providing leadership and expertise to drive successful outcomes
• Some travel per Manager discretion

Benefits

• Flexibility to work Remotely
• Medical, dental, and vision coverage with company-paid and employee-paid options
• Paid holidays, sick days, and personal time off
• Employee Resource Groups (ERGs) that foster connection and inclusion
• On-site amenities including a covered basketball court, soccer field, track, pickleball/tennis courts, gym, etc.
• Dog-friendly campus and WiFi-accessible courtyards
• 401(k) with a 5% company match
• Coverage for employee professional development and wellness
• And more!