[Hiring] Enterprise Account Executive @Yelp

Role Description

Are you passionate about helping restaurants succeed? At Yelp, our product suite reaches and engages diners, creating unforgettable guest experiences on the largest restaurant discovery platform in the world. Our mission: deliver the best possible experience to every diner, while becoming the essential partner for restaurants navigating daily challenges.

Enter Yelp Host — an AI-powered phone answering agent built just for restaurants. Yelp Host picks up every call, 24/7, in 17 languages, ensuring restaurants never miss a reservation, takeout order, or revenue opportunity. With intelligent FAQ handling, smart call transfers, and comprehensive call logs, Host gives operators what no standalone voice AI startup can match: built-in diner demand, instant setup through Yelp business pages, and a seamlessly bundled ecosystem with Yelp Guest Manager (reservations & waitlist). All backed by Yelp’s unparalleled restaurant data and thriving consumer platform.

We’re scaling quickly and seeking an Enterprise Account Executive to land and expand our largest multi-location restaurant accounts. You’ll join a focused GTM team at the intersection of AI and hospitality — driving adoption of a product operators already love and closing deals that define our leadership in the space.

What you'll do:

• You will own the full enterprise sales cycle — from outbound prospecting and inbound qualification to negotiation and close — for multi-location restaurant groups (50–500+ units).
• You will build and manage a strategic pipeline of franchise groups, restaurant holding companies, and national brands, driving new logo acquisition and expanding existing portfolios.
• You will navigate complex deal structures involving corporate decision-makers, franchisees, technology partners, and POS integrators.
• You will partner cross-functionally with Marketing, Product, and Customer Success to deliver seamless buyer experiences and inform the product roadmap.
• You will develop deep expertise in restaurant operations, voice AI, and the competitive landscape to position Yelp Host’s unique advantages.
• You will travel strategically for key onsite meetings, franchise conferences, and major industry events — up to 50%.
• You will consistently exceed quota while building a repeatable enterprise playbook as we scale.

Qualifications

• You have 6–8+ years in a closing SaaS role, with substantial experience selling to multi-location (50+ groups) or enterprise restaurant/hospitality accounts, as well as direct contacts at Enterprise accounts.
• You have a proven track record of closing six-figure annual contracts with complex buying committees.
• You have a deep familiarity with the restaurant technology ecosystem — experience with POS, reservations, phone systems, or AI/voice platforms strongly preferred.
• You have comfort managing long-cycle deals (3–9 months) with multiple stakeholders and franchise structures.
• You have strong collaboration skills — you thrive partnering with Success, Product and Engineering, not operating in a silo.
• You will need access to an individual hardline high-speed internet connection in your workspace. This job cannot be performed using satellite internet or a mobile hotspot.

Benefits

• The base salary for this role is $120,000 annually.
• This role is also eligible to earn uncapped quarterly incentive compensation (sales commissions).
• Target annual compensation for this role is $240,000, which includes base salary and quarterly incentive compensation assuming minimum performance expectations are met.
• Effective your first day: Full medical, vision, and dental coverage.
• Mental health support and services via Modern Health.
• 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter), 7 paid wellness days, 12 paid holidays, plus one floating holiday.
• Up to 14 weeks of parental leave.
• Monthly wellness subsidy.
• Flexible spending account.
• 401(k) retirement savings plan.
• Employee stock purchase plan.
• Professional development reimbursement.
• Work from home reimbursement.

Company Description

At Yelp, we believe that diversity is an expression of all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — and those are just a few. We recognize that diverse backgrounds and perspectives strengthen our teams and our product. The foundation of our diversity efforts are closely tied to our core values, which include “Playing Well With Others” and “Authenticity.”

We’re proud to be an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.