[Hiring] Enterprise Account Executive @Evinced

Role Description

At Evinced, you’ll be developing disruptive new ways for large enterprises to build accessible web and mobile apps that work for everyone, by developing AI-enabled tools and frameworks that find, cluster, and track accessibility problems automatically, saving developers time and reducing risk.

Your role will involve:

• Owning renewals, retention, and expansion across a portfolio of existing enterprise accounts.
• Becoming the trusted advisor your customers rely on — understanding their roadmap, pain, and success metrics better than anyone, and advocating for them internally.
• Building and sustaining deep, multi-threaded partnerships across customer champions, executive sponsors, and day-to-day users.
• Building strategic account plans that map stakeholders, identify whitespace, and drive upsell and cross-sell.
• Growing ARR by expanding Evinced’s footprint into new teams, business units, and use cases within existing customers.
• Partnering closely with Technical Account Managers and Customer Success to ensure adoption, value realization, and reference-ability.
• Navigating multi-year expansion and renewal cycles, coordinating legal, procurement, and security as needed.
• Delivering accurate renewal and expansion forecasts with disciplined CRM hygiene.

Qualifications

• 7+ years of enterprise SaaS experience in roles centered on growing and retaining customers — account management, expansion, and renewals.
• A proven relationship-builder: a track record of becoming a genuine trusted advisor to enterprise customers, not just a vendor they buy from.
• Background in or strong exposure to customer success, technical account management, or customer support.
• Demonstrated ability to grow existing accounts through land-and-expand, upsell, and cross-sell within Fortune 500 logos.
• Skilled at multi-threaded relationship management and strategic account planning across long cycles.
• Comfortable with a technical product — able to translate adoption and usage into measurable business value and roadmap alignment.
• Excellent executive presence and communication, with the patience, empathy, and structure that long partnerships require.
• Based in the United States, comfortable working fully remote, and willing to travel approximately 25–40%.
• Self-directed, coachable, and energized by an ambiguous, fast-moving growth-stage environment.

Nice to Have

• Prior hands-on customer success or customer support experience earlier in your career.
• Experience in developer tools, testing/quality, DevOps, or digital experience platforms.
• Familiarity with digital accessibility (WCAG, ADA/Section 508) or the a11y ecosystem.