[Hiring] Director, Sales Operations and Enablement @ezCater, Inc

Role Description

We are looking for an experienced, dynamic Director to lead our Sales Operations and Enablement team and build the operational backbone of our go-to-market engine.

• Responsible for the overall efficiency and effectiveness of the sales organization.
• Champions close working relationships with key stakeholders to ensure the sales organization is successful.
• Strong background and experience in sales strategy development, sales operations management, and people leadership.
• Build and lead a high-performing Sales Operations and Enablement team.
• Establish and drive improvements in planning, reporting, and target assignment.
• Design sales commission plans and manage commission calculations, administration, and tracking.
• Partner with Sales leadership to define monthly targets, sales forecast, and operational cadence.
• Implement comprehensive pipeline reporting from top of funnel to customer value realization.
• Identify and deploy AI-powered tools and opportunities for automation.
• Lead cross-functional initiatives to transform and streamline processes.
• Be a key stakeholder in CRM design, implementation, change management, and overall CRM adoption.
• Design and oversee training programs that enhance the skills and knowledge of the sales team.
• Identify, deploy, and provide reporting feedback on sales plays and pipeline excellence.
• Drive the adoption of winning sales behaviors by reinforcing our sales methodology.
• Collaborate with marketing and product teams to create and maintain sales materials.

Qualifications

• 10+ years proven experience as Sales Operations leader.
• Experience leading market segmentation and Go-To-Market strategy development.
• Proficient with CRM development, management, and forecasting.
• Organized, with excellent attention to detail.
• Proven success leading and managing annual, quarterly, and monthly planning.
• Experience building, managing & coaching high performing teams.
• Excellent problem solving and collaboration skills.
• Demonstrates sound business judgment and strong communication skills.
• Ability to operate successfully in a lean, fast-paced environment.
• In-depth experience in two-sided marketplace, B2B technology platforms, or B2B solutions strongly preferred.
• Ability to travel up to 5 days per quarter for Together Weeks and team gatherings.

Requirements

• The national total target cash compensation range for this position is $206,127 - $289,991 annually.
• Final offer amounts are determined by multiple factors, including prior experience, expertise, and region.
• ezCater does not sponsor applicants for work visas or legal permanent residence.

Benefits

• Market competitive salary.
• Stock options.
• 12 paid holidays.
• Flexible PTO.
• 401K with ezCater match.
• Health/dental/FSA.
• Long-term disability insurance.
• Mental health and family planning resources.
• Remote-hybrid work options.
• Employee meal program.
• And many more goodies.

Company Description

ezCater is the #1 food tech platform for workplaces in the US, making it easy for organizations to manage their food needs and order from over 125,000 restaurants nationwide.