[Hiring] Director Sales - Large Enterprise @Lumen

Role Description

We are seeking a strategic, customer-focused sales leader to drive new revenue, margin growth, and expansion across large, complex strategic accounts. This leader will build and lead a high-performing sales team while working closely with customers, partners, and internal teams to translate business and technology priorities into differentiated solutions and measurable outcomes.

The leader will establish account and coverage strategies, identify new opportunities across the portfolio, strengthen executive relationships, and create the operating discipline required to deliver sustainable and predictable growth.

Main Responsibilities

• Develop and execute account strategies that drive new revenue, profitable growth, deeper customer relationships, and expansion across strategic enterprise accounts.
• Engage directly with customers and Account Directors to understand business priorities, technology strategies, operational challenges, and desired outcomes, translating those insights into actionable sales opportunities and value propositions.
• Build, lead, and develop a high-performing sales team by attracting and retaining talent, setting clear expectations, creating accountability, coaching performance, and empowering team members to make decisions close to the customer.
• Develop and maintain comprehensive account plans, pipeline strategies, and financial forecasts while driving forecast accuracy and consistent achievement of sales targets.
• Identify whitespace across untapped products and solutions, develop compelling sales propositions, and collaborate with complementary technology partners to create new business opportunities.
• Develop and execute sales and coverage plans, including sector strategies, hiring plans, territory design, customer and prospect assignments, and other programs supporting growth.
• Own critical sales operating processes, including opportunity management, forecasting, sales execution, territory management, and sales readiness or certification.
• Partner across the organization to improve sales productivity and customer outcomes while managing expense objectives, identifying performance risks, and taking corrective action when needed.

Qualifications

• Minimum: Bachelor's degree or equivalent combination of applicable education and experience.
• 8 years of relevant professional experience with responsibilities similar to those outlined for this role.
• 5 years of demonstrated sales management and leadership experience within telecommunications sales.
• Demonstrated success leading, developing, mentoring, and motivating high-performing, solution-oriented sales teams.
• Proven track record of consistently achieving or exceeding revenue goals and growing complex strategic customer relationships.
• Strong capabilities in strategic planning, enterprise account management, consultative selling, opportunity development, and complex contract negotiations.
• Experience with account planning, customer needs analysis, account positioning, financial forecasting, pipeline management, and long-range account strategies.
• Strong business and financial acumen with the ability to prioritize and execute effectively across multiple complex opportunities.

Requirements

• Preferred: 10 years of relevant sales, business development, or commercial leadership experience.
• Bachelor's degree in Telecommunications, Sales, Marketing, Business, or a related field; MBA or related graduate degree preferred.
• Experience leading sales within telecommunications, technology, connectivity, or other complex solution-based environments.
• Experience working directly with strategic enterprise customers to translate business and technology priorities into actionable solutions and growth opportunities.
• Demonstrated success identifying whitespace and expanding customer relationships across multiple products, services, or solution portfolios.
• Experience building complementary technology or channel partnerships that increase customer value and create new business opportunities.
• Proven experience developing territory, sector, customer/prospect, hiring, or sales coverage strategies.
• Strong organizational, prioritization, communication, and cross-functional leadership capabilities.

Benefits

• Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
• We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.