[Hiring] Director, CRM Sales @ServiceNow

Role Description

What you get to do in this role:

• Build a team of direct CRM Sales Executives to drive rapid new business sales growth in the region.
• Build and drive sales strategy for the region in conjunction with Sales Operations to effectively Go-To-Market including understanding the competitive landscape, presence and strength within the region.
• Actively engage in territory planning, relationship development and opportunity development and driving revenue by supporting and assisting Field Sales Teams in closing opportunities.
• Recruit, coach and mentor team members to drive excellence.
• Development of territories and quota for the sales team and effectively communicate to set performance expectations within the team.
• Manage and report accurate forecast and pipeline to the business.
• Achievement of annual sales goals on a quarterly and annual basis is required.
• Engage and align effectively in C-level meetings in order to properly understand customer business requirements.
• Build effective working relationships with Solution Consulting, Business Units, Professional Services, Marketing, our Partner community and the ServiceNow executive team.
• Retain and grow existing customer base with regular non-sales customer engagement activities to deliver an excellent customer experience.

Qualifications

• Current location in Major US Metro, within driving distance to ServiceNow Office strongly preferred.
• Demonstrated success in and industry knowledge: Enterprise Healthcare Life Sciences (HCLS).
• Flexibility to travel as needed - team and accounts across the US.
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Extensive track record of new business sales success including presentation and negotiation skills within industry and at C Level.
• Strong success in recruiting, coaching and managing an exceptional sales team.
• Strong strategic thinking including analytical and financial planning skills to meet and exceed quotas and goals.
• Ownership of accurate CRM reports including current and future quarterly forecasts and opportunity inspection.
• Experienced in driving sales process and drive effective working relationships with Sales Operations.
• Ability to understand the 'bigger picture' and business drivers around IT.
• Ability to build long term strategic and senior level relationships.
• Ability to adapt and work effectively within a rapidly changing and growing environment.
• Demonstrates strong business and financial acumen.
• Built self-motivated sales teams that embrace a culture of collaboration, enthusiasm, and overachievement.
• Champions and promotes top performers, constantly develops and coaches the team and themselves, and topgrades appropriately.
• Proven partner relationships and networks, and ability to grow the impact of revenue streams and territory development through the partner ecosystem.
• Ownership of driving successful pipeline generation activities developed by marketing or the partner community.

Requirements

• For positions in Bay Area location, we offer a base pay of $167,900 - $249,775, plus equity (when applicable), variable/incentive compensation and benefits.
• Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure.
• Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
• We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
• Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Benefits

• Health plans, including flexible spending accounts.
• 401(k) Plan with company match.
• Employee Stock Purchase Plan (ESPP).
• Matching donations.
• Flexible time away plan.
• Family leave programs.