[Hiring] Digital Sales Manager @Watts Water Technologies

Role Description

This strategic and customer-focused professional, as part of the Watts Digital team, is responsible for driving growth, adoption, and commercialization of Watts' digital solutions portfolio across commercial building markets. The Digital Sales Manager serves as a trusted advisor to customers and strategic accounts, helping them leverage digital technologies to improve operational performance, reduce risk, increase visibility, and support business objectives.

The Digital Sales Manager is responsible for:

• Developing and executing strategic sales growth plans that expand adoption of Watts Digital solutions across assigned customers, strategic accounts, and targeted market segments.
• Identifying, qualifying, and developing new business opportunities that drive recurring revenue growth and strengthen market penetration.
• Building, maintaining, and expanding executive-level and operational relationships with strategic customers, property owners, ownership groups, facility leaders, operators, and key stakeholders.
• Managing complex sales cycles from initial customer engagement through proposal development, commercial negotiation, contract execution, and customer onboarding.
• Achieving assigned revenue, pipeline, customer acquisition, renewal, and growth objectives.
• Establishing a robust opportunity pipeline and maintaining accurate forecasting, opportunity management, and sales planning activities.
• Developing compelling business cases, value propositions, and solution recommendations that demonstrate customer value and return on investment.
• Partnering with Product Management and Engineering teams to provide Voice of Customer feedback, competitive intelligence, market insights, and product enhancement recommendations.
• Supporting commercialization efforts for new products, services, and digital solutions through customer pilots, market validation activities, and early-adopter programs.
• Collaborating with Marketing, Product Management, and Customer Success teams to develop sales tools, customer-facing materials, reference accounts, and go-to-market initiatives.
• Educating customers on the value of Watts Digital solutions and effectively communicating technical concepts to both technical and business stakeholders.
• Representing Watts Digital at customer meetings, industry conferences, trade associations, networking events, and business development activities.
• Monitoring customer needs, competitive activity, emerging technologies, and market trends to identify growth opportunities and strengthen commercial strategy.
• Coordinating with internal teams to support successful solution scoping, implementation planning, deployment activities, and customer adoption efforts.
• Maintaining accurate customer, opportunity, activity, and forecasting information within CRM and business systems.
• Acting as an ambassador for Watts Digital and advocating for exceptional customer experiences throughout the customer lifecycle.
• Supporting continuous improvement initiatives that enhance sales effectiveness, customer engagement, and commercial performance.
• Assuming responsibility for additional projects and duties as assigned by management.
• Demonstrating commitment to Watts' values of Integrity, Accountability, Continuous Improvement and Innovation, and Transparency.

Qualifications

• Bachelor's degree in Business, Marketing, Engineering, Information Technology, or a related field.
• Minimum of 5 years of experience in solution selling, SaaS sales, software sales, digital solutions sales, commercial building technologies, business development, or related commercial roles.
• Experience selling solutions into commercial buildings, facilities, hospitality, real estate, water management, building systems, smart building technologies, or related industries.
• Demonstrated success developing strategic accounts, generating pipeline, and exceeding sales objectives.
• Experience managing complex consultative sales processes involving multiple stakeholders.
• Strong understanding of recurring revenue business models, subscription services, software, digital solutions, or connected technologies.
• Proven ability to build relationships and influence decision-makers at multiple organizational levels, from operational stakeholders through executive leadership.
• Strong business acumen and ability to communicate value-based solutions.
• Excellent verbal, written, presentation, negotiation, and interpersonal communication skills.
• Experience utilizing CRM platforms and sales pipeline management tools.
• Strong analytical, organizational, and opportunity management capabilities.
• Ability to work independently while influencing and collaborating across a matrixed organization.
• Ability and willingness to travel up to 50%.
• Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures, as applicable.
• Must successfully establish employment eligibility and satisfactorily complete background checks including and required pre-employment testing as a condition of employment.

Requirements

• Bachelor's degree in Marketing, Mechanical Engineering, Business, Information Technology, or a related discipline.
• Experience selling SaaS, IoT, Smart Building, PropTech, building automation, leak detection, water management, facility technology, or connected device solutions.
• Established network within hospitality, multifamily, commercial real estate, facilities management, property ownership groups, or commercial building markets.
• Experience supporting customer pilots, product launches, and commercialization activities.
• Familiarity with building systems, plumbing systems, water management technologies, automation platforms, or facility operations.
• Experience collaborating closely with product management and software engineering organizations.
• Experience developing regional growth plans and strategic account development strategies.

Benefits

• Competitive compensation based on your skills, qualifications and experience.
• Comprehensive medical and dental coverage, retirement benefits.
• Family building benefits, including paid maternity/paternity leave.
• 10 paid holidays and Paid Time Off.
• Continued professional development opportunities and educational reimbursement.
• Additional perks such as fitness reimbursements and employee discount programs.