[Hiring] Deal Desk Analyst @Elastic

Role Description

Deal Desk within Sales Finance provides strategic, cross-functional and comprehensive assistance to sales contracting and financial compliance, process improvements, and building scalable solutions that help our sales team and leadership make informed decisions, with a focus on streamlining global efforts across the business.

We are a distributed team with coverage across all GEOs and collaborate daily with most customer focused functions in the organization (ELT, SLT, Sales, Tech Sales, Product, Legal, Finance). We also play a significant role in structuring and approving all significant transactions within Elastic, thus helping to craft all future contracts that drive our revenue growth.

What You Will Be Doing

• Act as a business partner to Sales and Finance in developing strategies for complex deals with a focus on financial and revenue compliance.
• Execute against and maintain AMER geographic Deal Desk support framework.
• Enforce and manage approvals for non-standard deals and effectively collaborate across Sales, Finance, and Legal.
• Serve as a trusted adviser to sales executives and their teams on pricing, product configuration, and business terms to support sales efforts.
• Ability to execute strategies and manage under supervision sales enablement, deal optimization, and strategic positioning initiatives.
• Drive and execute decision reviews and approvals across competencies (quoting, legal, revenue, etc.).
• Deliver consistent and exceptional support to our sales organization.
• Propose and execute initiatives as part of the long-term strategy for the Deal Desk team and business.
• High-energy, team-first attitude: motivated to work collaboratively in a fast-paced, ever-changing environment to help our growing business.

Deal Management

• Assess Financial and revenue risk on non-standard deals and understand and embed financial/legal compliance.
• Propose and incorporate custom terms and legal edits into order forms and contract documents.
• Coordinate and manage cross-departmental approvals outside of standard systematic workflow.
• Maintain and update repository of legal language templates for non-standard deals for specific offerings.
• Understand and enforce revenue recognition policies across all deals.

Quote to Cash

• Create and manage systematic CRM workflows around Deal Desk sales engagement and Revenue team alerting for non-standard orders.
• Conduct due diligence and construct financial and legal requirements for changes in existing offerings and launch of new offerings.
• Identify gaps in current Deal Desk processes (both operational and systematic) and create improvements for efficiencies.
• General experience in building IT requirements and enhancements, and project management.

Qualifications

• Bachelor's degree in Finance, Accounting, or related field.
• 2+ years with sales operations, channel operations, deal desk, contract administration or related.
• MBA a plus, but not required.
• Strong attention to detail while multitasking.
• Well-developed communication skills.
• Ability to work in a dynamic, high-pressure environment.
• High proficiency in MS Office (Excel, Word, PowerPoint) and GSuite, Salesforce (CPQ a plus).
• Experience working in a SaaS or high-tech company is also a plus.

Compensation

Compensation for this role is in the form of base salary. This role does not have a variable compensation component. The typical starting salary range for new hires in this role is:

• $74,200 — $117,400 USD
• In select locations (including Seattle WA, Los Angeles CA, the San Francisco Bay Area CA, and the New York City Metro Area), an alternate range may apply as specified below:
• $89,000 — $140,800 USD

Benefits

• Competitive pay based on the work you do here and not your previous salary.
• Health coverage for you and your family in many locations.
• Ability to craft your calendar with flexible locations and schedules for many roles.
• Generous number of vacation days each year.
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service.
• Up to 40 hours each year to use toward volunteer projects you love.
• Embracing parenthood with minimum of 16 weeks of parental leave.