[Hiring] Clinical Applications Specialist @Microsoft

Role Description

As a Clinical Applications Specialist for the West, you will carry a Dragon Copilot quota across large health systems and IDNs in the Western US. You will win net-new and expansion business, move customers from legacy Nuance agreements onto Microsoft Dragon Copilot, and position Microsoft as the intelligence and orchestration layer for the enterprise within our broader Copilot and enterprise AI platform story.

Responsibilities

• Drive Growth
  • Own and exceed an annual Dragon Copilot quota across assigned health systems and IDNs in the Western US.
  • Win net-new and expansion business across physician ambient, nursing and ED use cases.
  • Move legacy Nuance customers (DMO, DAX) to Dragon Copilot on Microsoft paper and the Enterprise Agreement.
• Executive Engagement & Value Selling
  • Build trusted relationships with C-suite leaders, including CMIOs, CNOs and CNEs, CIOs, CFOs and CMOs.
  • Lead clinical value and ROI conversations tied to clinician time, burnout, throughput and patient experience.
  • Host executive briefings and EBC visits that connect Dragon Copilot to each customer’s AI strategy.
• Protect & Expand the Base
  • Protect and grow the installed base, owning renewals and expansion with a clear plan for each account.
  • Win against ambient AI point solutions and EHR-native options with a unified, enterprise-grade platform.
  • Partner with Customer Success to drive adoption, nursing engagement and clinician satisfaction.
• Orchestrate the Team (One Microsoft)
  • Align with the ATU and strategic account executives on joint account strategies and executive plans.
  • Bring in clinical AI strategy executives, Commercial Executives and partners at the right moments.
  • Work with Deal Desk and Finance on deal structuring, pricing approvals and contract execution.
• Operational Excellence
  • Maintain an accurate pipeline and forecast in MSX for the current quarter and the next.
  • Run disciplined deal reviews and close plans with clear next steps, risks and mutual action plans.
  • Share customer and competitive insights with product, marketing and leadership teams.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 4+ years experience in technology-related sales or account management OR equivalent experience.
• Master's Degree in Business Administration (i.e., MBA), Information Technology, Information Security, or related field AND 6+ years experience in technology-related sales or account management OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, Information Security, or related field AND 8+ years experience in technology-related sales or account management OR equivalent experience.
• 4+ years solution or services sales experience.
• 4+ years of experience selling to health systems or provider organizations.
• Proven quota attainment on complex, multi-stakeholder enterprise deals.
• Working understanding of the EHR ecosystem and how clinical applications integrate with it.
• Clinical background (RN, MD or allied health); MBA or MHA.
• Experience with ambient AI, clinical documentation or speech recognition, and knowledge of Epic workflows.
• Familiarity with Microsoft and Nuance solutions, the Microsoft sales process, and MSX / Dynamics 365.

Requirements

• This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.

Benefits

• The typical base pay range for this role across the U.S. is USD $107,600 - $187,500 per year.
• There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $145,600 - $205,600 per year.
• Certain roles may be eligible for benefits and other compensation.