[Hiring] Client Manager @RELX

Role Description

As a Client Manager, you will manage, protect, and grow customer revenue through the sale of LexisNexis products, services, and content. You will build strong relationships with prospective and existing customers, identify opportunities to expand business, and help customers achieve value from our solutions. Success in this role comes from understanding customer needs, delivering tailored solutions, and consistently achieving sales and retention goals.

Responsibilities

• Initiating and answering inbound and outbound sales contact directly with prospective/existing customers
• Achieving and exceeding where possible your monthly sales and KPI target
• Accepting orders, closing sales, and maintaining customer records on CRM
• Recording sales prospecting activity in computer-based tracking systems
• Working with moderately complex territory assigned accounts, products, services, sales or account management processes
• Contacting clients with moderate authority and opportunity to set and negotiate service terms
• Continuing to build knowledge of business and the market or account needs

Qualifications

• Be able to adapt information and style to the audience
• Be able to develop competence by performing structured work assignments
• Have general understanding of sales methodology and a proven track record in achieving sales quotas
• Be able to apply broad knowledge of products and solutions
• Display excellent experience in telesales and selling subscription product

Benefits

• Promote a healthy work/life balance across the organization
• Numerous wellbeing initiatives
• Shared parental leave
• Study assistance and sabbaticals

Working Pattern

• Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive