Role Description
The Client Development Manager will be responsible for:
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Finding, qualifying, and winning new clients in pharmaceutical and biotech quality, compliance, and regulatory support, in the UK, Europe, the USA, and Asia.
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Working regulatory-trigger leads such as FDA warning letters and Form 483 observations, MHRA inspection findings, and EU GMP non-compliance reports.
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Leading discovery calls with prospective clients, bringing in experts for technical scoping, and turning conversations into persuasive proposals at standard rates.
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Negotiating scope, price, and timing with clients within agreed commercial limits, and handing proposals to the operations team.
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Owning the relationship with every client account, including account plans, regular reviews, and anticipating client needs.
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Representing GxPAssure at conferences and industry events, building a referral network among quality and regulatory decision-makers.
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Keeping the sales pipeline current and reporting on it monthly.
What the role is not: You will not be expected to deliver the technical work β our consultants do that. Your job is to win the work and to keep the client, with operational support behind you once the work is won.
Qualifications
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A track record of winning and growing B2B professional-services or consulting accounts, with evidence of personal new-business results.
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Experience selling into pharmaceutical, biotech, medical-device, or adjacent life-sciences organisations, or a demonstrable ability to learn the sector quickly.
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A consultative style: comfortable being technically challenged by a quality director and knowing when to bring in the expert.
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Excellent written English and the ability to turn a scoping conversation into a persuasive proposal.
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Self-directed, organised, and disciplined in keeping a pipeline current.
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Willing and able to travel, including overseas if required.
Requirements
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Existing relationships with quality, regulatory, or supply-chain decision-makers in life sciences.
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Working knowledge of GMP, GDP, and GCP services and the regulatory landscape (FDA, MHRA, EMA, PIC/S).
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Experience with prospecting and CRM tools.
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A degree in life sciences, business, or a related discipline.
Benefits
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Β£40,000 basic salary.
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20% share of the net profit on every engagement you introduce β uncapped, calculated engagement by engagement, paid quarterly on cash collected, and running for 24 months from each client's first engagement.
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Realistic on-target earnings of Β£50,000βΒ£55,000 in year one and Β£80,000 or more from year two as your client base compounds.
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12-month fixed-term contract with the option to convert to a permanent appointment at the 12-month review.
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Home-based working with a laptop, phone, and the sales tools you need.
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Workplace pension and private healthcare contribution.
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25 daysβ holiday plus bank holidays.
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Direct access to the CEO and to a consultant community of former regulators and senior industry specialists β you will learn the sector fast.