[Hiring] Business Development Representative @Case IQ

Role Description

We are looking for a Business Development Representative to join our expanding Sales team!

In this role (remote-first), you will be responsible for:

• Identifying, prospecting, and qualifying target accounts.
• Converting qualified prospects into meetings for the Account Executive team.
• Using phone, email, LinkedIn, and sales engagement cadences to connect with prospective customers.
• Explaining the value of Case IQ and building early-stage pipeline with organizations that align to our ideal customer profile.

AI-Forward Ways of Working:

• Help establish practical patterns for responsible AI use across discovery, design, implementation, testing, observability, and operations.

What You’ll Do

• Respond promptly to inbound leads—including demo requests, webinar attendees, event leads, and other marketing-generated inquiries.
• Lead thoughtful qualification conversations to understand each prospect’s business needs, challenges, priorities, and fit with the Case IQ suite of products.
• Identify high-potential opportunities, route qualified prospects to the appropriate Account Executive, and ensure a seamless, well-documented handoff.
• Maintain accurate, complete, and up-to-date lead and activity records in Salesforce.
• Partner closely with Marketing to share actionable feedback on lead quality, campaign effectiveness, prospect trends, and messaging.
• Execute consistent follow-up strategies to nurture early-stage leads and re-engage inactive prospects.
• Meet or exceed monthly targets for qualified opportunities, conversion rates, and pipeline contribution.
• Continuously strengthen knowledge of Case IQ’s products, target markets, customer needs, and competitive positioning.

What Success Looks Like

• 30 Days: Learn Case IQ's product positioning, ICP, target personas, sales process, outreach tools, and activity expectations.
• 60 Days: Execute outbound cadences with increasing independence and begin booking qualified meetings for Account Executives.
• 90 Days: Consistently manage daily and monthly KPIs and demonstrate strong call quality and concise communication.
• 6 Months: Own a repeatable outbound workflow and collaborate effectively with Account Executives and Marketing on targeted campaigns.
• 1 Year: Operate as a high-performing BDR who consistently contributes to pipeline and shares useful market feedback.

Qualifications

• 1+ year experience with prospecting, ideally in a SaaS, technology, or B2B sales environment.
• Comfortable making cold calls, writing concise emails, using LinkedIn, and following structured sales cadences.
• Experience handling inbound leads and converting “warm” leads from webinars & tradeshows.
• Quota- and metrics-driven, with the motivation and discipline to work toward daily, monthly, and team targets.
• Resilient and able to stay motivated through rejection, low-response periods, and changing priorities.
• Coachability and willingness to learn from feedback, call reviews, performance data, and missed opportunities.
• Proactive, curious, and able to work independently while collaborating with Account Executives, Marketing, and Sales Operations.
• Strong written, verbal, and listening skills, and the ability to communicate clearly and concisely.
• Interest in learning Case IQ's market, including HR, Ethics & Compliance, investigations, and governance, risk, and compliance audiences.
• Competitive spirit, strong money motivation, and ambition to learn, improve, and exceed individual and team goals.
• Experience with Salesloft, Salesforce, LinkedIn Sales Navigator, ZoomInfo, Qualified chatbot, RollWorks, or other ABM/intent data tools.

Benefits

• Work remotely within a flexible work environment (our team spans 7 Countries!).
• Competitive company-paid benefits plan starting day 1!
• Generous professional development budget.
• RRSP/401k matching program and company stock options.
• Half-day Fridays in the summer.