[Hiring] Associate Sales Representative @TD SYNNEX

Role Description

The Associate Sales Representative for our CCA (Caribbean Central America) Organization plays a crucial role in supporting the sales team by assisting in the development and execution of sales strategies. This entry-level position is designed for individuals looking to start their career in sales and offers opportunities for growth within the organization.

What You’ll Do:

• Manages inbound/outbound sales calls and emails to quote prices and place orders for products and services to ensure daily and quarterly sales goals are met.
• Enters orders and tracks order status.
• Understands the ownership of the customer satisfaction experience as vital to territory and corporate success.
• Manages the resolution of routine, non-complex issues under some direction or guidance.
• Answers customer questions on pricing, availability of products, and any shipping or service issues related to placed orders.
• Displays an understanding of the importance of customer experience from relationship development to issue resolution.
• Attends TD SYNNEX and vendor partner trainings as assigned.
• Willing to engage in TD SYNNEX vendor and customer engagement activities outside of pre-defined work hours as part of the total account ownership concept.
• Represents TD SYNNEX professionally in daily interface with business partners/customers.

Other Duties & Responsibilities:

• Performs other additional duties as assigned.
• Meets attendance and punctuality standards.

Qualifications

• HS diploma/GED plus 1 year relevant experience OR 2 year degree.
• Proficient in English (level B2 or higher) required.
• Experience with multi-tasking and prioritization in a fast-paced environment.
• Experience with the delivery of effective messaging through written and verbal communications.
• Manage price negotiations and understand a profit culture.
• Build solid, effective working relationships with others.
• Constructively work under stress and pressure when faced with high workloads and deadlines.
• Respond to incoming calls and greet our partners in a friendly and courteous manner.
• Adjust readily to change and adapt as needed.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at a basic level.
• Maintain a positive attitude in the face of criticism, rejection, or failure.
• Maintain confidentiality of sensitive information.
• Possess strong organizational and time management skills, driving tasks to completion.
• Possess basic clerical and data entry skills.

Requirements

• Bachelor's Degree within a business or IT discipline is preferred.
• Current affiliation within a sales organization/class preferred.
• Proficient in Microsoft Office Suite.

Benefits

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: Valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.