[Hiring] Associate Director, Priority Accounts @Novartis

Role Description

This is a field-based and remote opportunity supporting key accounts in an assigned geography. As a Radioligand Therapies (RLT) Associate Director, Priority Accounts, you’ll partner with Neuroendocrine Tumors (NET) Centers of Excellence and health care system sites to drive impactful engagement. This role focuses on creating and executing strategic business plans for key accounts while collaborating with cross-functional teams to deliver institution-centric programs aligned with business priorities and compliance standards. You’ll lead commercial strategies, foster strong relationships with senior stakeholders, and provide operational and financial insights to uncover new opportunities. Success in this position calls for expertise in healthcare systems, access navigation, and collaborative problem-solving.

Key Responsibilities

• Champion institutional advocacy for the adoption of the Radioligand Therapies (RLT) and Neuroendocrine Tumors (NET) brand to support appropriate product utilization.
• Build strong partnerships with Neuroendocrine Tumors Centers of Excellence and health care system sites to drive impactful engagement.
• Develop, coordinate, and execute strategic business plans for priority accounts, ensuring alignment with market dynamics and organizational goals.
• Cultivate relationships with clinical, operational, and administrative decision-makers; and support their efforts to streamline care pathways, treatment protocols and workflow solutions to enable patient access.
• Stay informed on market trends, customer economics, and access models, including payment programs and reimbursement strategies.
• Compliantly share knowledge of Novartis’ offerings and ensure account administrators have access to relevant resources, while maintaining compliance.
• Collaborate with local teams to create tailored, institution-specific plans that reflect local market forces and opportunities.
• Educate clinicians, staff and other institutional stakeholders on disease state and/or product information as appropriate to support institutional adoption of Radioligand Therapies (RLT) and development of relevant treatment pathways and protocols.
• Develop a clear understanding of customer needs across the ecosystem – from departments to executive leadership. Use insights to anticipate trends, shape priorities, and deliver impactful outcomes.
• Support team members in diagnosing business challenges and implementing strategies that optimize outcomes for Radioligand Therapies and Neuroendocrine Tumors accounts and affiliated health systems.

Qualifications

• Bachelor’s degree required from 4-year college or university.
• 8+ years’ experience in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed field teams.
• 2+ years’ experience in project management and translation of strategy into execution.
• 3+ years’ experience managing complex accounts, including large academic centers and hospitals, with demonstrated success in strategic account management.
• Recent US experience (within last 5 years) with deep understanding of US healthcare ecosystems.
• Demonstrated deep customer and cross-functional knowledge, healthcare ecosystem thinking, with strong business acumen and technology/digital engagement proficiency.
• Robust business background, with strong ability to collaborate and work cross-functionally in a matrix environment to build effective strategic account plans aligned to customer and organization goals.
• Candidate must reside within territory or reside in a territory adjacent to the assigned geography.
• Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license.

Desirable Requirements

• Strong knowledge of the Radioligand Therapies (RLT) platform and experience representing Radioligand Therapies products, with a proven ability to drive adoption at scale.
• Cross-functional experience in areas such as Marketing, Medical, Market Access, Reimbursement, or Sales Leadership, and prior engagement with assigned accounts.

Driving is an Essential Function of this Role

Driving is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving.

COVID-19 Vaccine Policy (customer-facing roles only)

While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated.

Salary Range

The salary for this position is expected to range between: $168,000 and $312,000 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically.

Benefits

• Comprehensive benefits package that includes health, life and disability benefits.
• 401(k) with company contribution and match.
• Generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339.

Skills Desired

• Accountability
• Commercial Excellence
• Complexity Management
• Customer Engagement
• Integrated Marketing
• Key Account Management
• Market Development
• Professional Ethics
• Revenue Growth
• Strategic Leadership
• Value Propositions