Role Description
As Weichai America Corp. / Baudouin America continues to expand its North American business, we are seeking a results-driven Aftermarket Sales Manager to lead the growth of parts sales, service solutions, and Long-Term Service Agreements (LTSAs) within an assigned territory. This role will develop and strengthen the authorized dealer network, build relationships with engine operators, OEMs and key accounts, and translate the installed engine population into sustainable aftermarket revenue.
Key Responsibilities
-
Own and deliver assigned territory aftermarket sales targets, including genuine parts, field service, maintenance solutions and LTSAs.
-
Develop territory sales plans based on engine population, customer segmentation, market potential and dealer coverage gaps.
-
Identify, evaluate, recruit, onboard and develop qualified service dealers; establish coverage and capability improvement plans.
-
Manage dealer business reviews, sales targets, training needs, parts stocking plans and customer service performance in collaboration with internal teams.
-
Prospect and develop relationships with end users, power generation operators, data center customers, OEMs and other strategic accounts.
-
Lead commercial discussions and proposals for service agreements and LTSAs, including scope, pricing, operating assumptions and renewal opportunities, with internal approval.
-
Promote preventive maintenance, overhaul programs, genuine parts and service packages throughout the engine lifecycle.
-
Maintain a qualified opportunity pipeline, accurate CRM records, forecasts, quotations and commercial activity reports.
-
Coordinate with technical support, parts operations, service delivery, finance and legal teams to ensure feasible commitments and effective execution.
-
Monitor market trends, competitor offerings, customer feedback and dealer performance; recommend actions to improve growth and profitability.
-
Support resolution of key customer and dealer commercial issues, escalating technical or contractual matters as appropriate.
-
Travel regularly within the assigned territory for dealer development, customer visits, project support and industry events.
Qualifications
-
Bachelorβs degree in engineering, marketing or a related discipline, or equivalent relevant experience.
-
At least 5 years of B2B sales, aftermarket business development, channel management or dealer development experience in industrial equipment, engines or related markets.
-
Demonstrated success in territory sales planning, account acquisition, negotiation and achieving revenue targets.
-
Experience working with dealer or distributor networks and managing multiple customer relationships.
-
Working knowledge of parts sales, field service and maintenance service offerings.
-
Strong communication, presentation, analytical and commercial negotiation skills.
-
Proficiency with CRM, Microsoft Office and sales forecasting/reporting tools.
-
Valid driverβs license and willingness to travel frequently across the assigned territory.
-
Authorization to work in the United States.
Preferred Qualifications
-
Experience in diesel or natural gas engines, power generation, generator sets, marine or industrial applications.
-
Experience developing and selling multi-year service agreements or LTSAs, including maintenance and overhaul commercial models.
-
Established relationships with service dealers, power generation operators, data center customers or engine OEMs.
-
Understanding of dealer capability assessment, service readiness, parts stocking and installed-base sales strategies.
-
Familiarity with warranty, commissioning, technical service support and lifecycle cost concepts.
-
Experience developing new territories and building dealer coverage from an early stage.
-
Strong independent working style with a collaborative, customer-oriented approach.
Key Performance Indicators
-
Territory aftermarket revenue and gross margin performance.
-
Parts, service and LTSA sales growth, bookings and renewals.
-
New dealer appointments, territory coverage and dealer capability development.
-
Sales pipeline quality, conversion rate and forecast accuracy.
-
Key account development, customer retention and dealer/customer satisfaction.
Work Environment & Physical Requirements
-
Office-based in Rolling Meadows, Illinois, or remote-based in Texas, subject to business needs.
-
Frequent travel to dealers, customers, project sites and industry events; occasional overnight travel required.
-
Work may include visits to warehouses, workshops, engine rooms and active industrial or power generation sites.
-
Compliance with site safety rules and use of required personal protective equipment (PPE).
What We Offer
-
Competitive compensation based on experience and qualifications.
-
Comprehensive medical, dental, vision, and prescription drug coverage, with multiple plan options.
-
401(k) retirement plan with company matching contributions.
-
Employer-paid life insurance and short-and long-term disability coverage.
-
Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
-
Paid time off, paid holidays, and sick leave.
-
Employee Assistance Program (EAP), wellness resources, and employee discount programs.
-
Exciting opportunities for professional development, career advancement, and international collaboration within a growing global industry leader.