[Hiring] Aftermarket Sales Account Specialist @Xylem

Role Description

We are Hiring an Aftermarket Sales Account Specialist in Shakopee, MN!

Responsible for managing and growing aftermarket sales accounts within Evoqua's Light Industry Sales (LIT) team, which provides a complete line of pretreatment, generation, storage, and distribution solutions for high purity and wastewater applications in various industries.

• Sells products and/or services to customers through a variety of mediums.
• Acts as a point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business.
• Builds relationships with accounts through ongoing client contact and support.
• Maintains relationships with most accounts virtually but occasionally travels into the field for face-to-face meetings and site visits.
• Closes sales within territory, defined by geographic area, industry, or product/service group.
• Responds to client inquiries and offers bold recommendations on appropriate products and services.
• Works with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met.
• May work in tandem with the outside sales team to achieve sales goals and revenue targets.

CORE RESPONSIBILITIES AND TASKS:

• Contacts both new and existing customers to sell new and recurring business.
• Creates and delivers quotes and proposals to customers.
• Ensures customer satisfaction and retention.
• Accurately records information in CRM for forecasting.
• Stays up to date on company and customer technology to remain a trusted partner.
• Completes routine sales following established practices and policies.
• Sells less-complex products/services; very tactical sales.
• Responsible for smaller accounts and revenue; fewer accounts to manage.
• Partners with senior sales reps to build contacts and identify opportunities.
• Other duties as assigned.

Qualifications

• High School Diploma or equivalent (Required).
• Up to 3 years of experience (Required).
• BA/BS preferred (Preferred).

Requirements

• Strong communication skills.
• Intra-departmental communication for alignment/information sharing.
• Customer facing interaction.
• Sales experience.
• Ability to learn sales techniques & company products/services.
• Ability to understand entry-level concepts in execution and organization skills.
• Ability to execute tasks with guidance.
• Ability to work under clearly defined guidelines.
• Basic understanding of ERP and CRM systems.
• Fluency in Microsoft Office applications (Outlook, Word, Excel).

Physical Requirements

• Must be able to sit, stand, hear, and see on a constant basis.
• Must be able to walk, write, and type on a frequent basis.
• Must be able to climb and descend stairs.
• Must be able to bend, carry, reach, push, and pull on an occasional basis.
• Must be able to communicate verbally and in writing.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Employee must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings, and/or seminars is required.

Travel Requirements

• 10% travel required.

Benefits

• Estimated total compensation range is $80,000 to $105,000 including incentive bonus.
• Starting pay is dependent on multiple factors, such as skills, experience, and work location.
• Competitive compensation package with a generous benefit package.
• Medical, Dental, and Vision plans.
• 401(k) with company contribution.
• Paid time off.
• Paid parental leave.
• Tuition reimbursement.