[Hiring] Account Executive @Goodweek

Role Description

We are looking for an Account Executive to develop and grow Goodweek’s business across the UK market. You will be the dedicated growth partner of your Distributors or MSPs´ portfolio, taking full ownership all along the entire Sell → Activate → Prove → Expand journey for each of your Distributors/MSPs: from prospection through expansion.

You are not here just to sign partners: you are here to make them succeed and drive intense, durable adoption of Goodweek across their end customers.

Tasks

• Direct MSP Portfolio:
  • MSP Hunting & Acquisition: Identify, qualify and recruit new MSPs in the UK market. Build and maintain a reliable MSP pipeline in Salesforce with expected volumes and timing, lead commercial negotiations, and bring MSPs to signature.
  • Activation & Onboarding: Follow the Goodweek activation framework (defined by Product Marketing) and adapt it to each MSP's business context, verticals, and customer needs. This includes running onboarding sessions, delivering trainings and personalized demos, and building MSP-specific use cases with the right enablement content.
  • Adoption & Expansion: Measure and document real end-user engagement, and build the business case for broader adoption jointly with the MSP. Help each MSP develop an active forward customer pipeline and drive progress toward the target of incremental licenses per activated MSP per month. Spot churn signals or disengagement early and intervene with personalized remediation plans. Co-build each MSP's growth roadmap: new customers, new use cases, new verticals.
  • Performance Tracking & Pipeline Discipline: Maintain an accurate, up-to-date forecast in Salesforce and regularly review key indicators: activation rate, time-to-first-customer, user engagement, and license growth. Identify root causes of performance gaps, implement corrective actions, and surface field insights, recurring blockers and improvement opportunities to the VP Sales.
  • First-Level MSP Support: You're the first point of contact for MSPs on day-to-day issues and questions. Investigate hands-on, resolve issues whenever possible, and when escalation is needed, transfer full issue context to the engineering team.
  • Continuous Feedback Loop: Provide structured, actionable feedback across three areas: Goodweek Product (friction points, missing features, hard-to-sell use case), Product Marketing (what content resonates, what needs updating or creating from scratch), Activation Framework (steps where MSPs get stuck, process delays, and ideas to improve activation rates).
• Distributor-sourced MSPs: For MSPs sourced through distributors, your responsibilities mirror the direct portfolio (activation, onboarding, training, adoption and expansion) with one key difference: the VP Channel owns the Sell phase. You own everything after the handoff. Work hand in hand with the VP Channel: they lead the strategic and executive layer, you own the operational relationship. This includes onboarding the distributor's teams onto the Goodweek activation framework, training them on the product, and equipping them with the right enablement content. Support their MSPs through to activation and expansion. Run the day-to-day operating cadence with the distributor's regional teams (weekly pipeline reviews, enablement and issues reviews) and feed the SVP with reliable field data and performance diagnosis for distributor reviews and escalations.

Qualifications

• 5+ years’ experience in B2B SaaS sales, account management or partner/channel growth, ideally with at least 2–3 years working with MSPs, Distributors or technology partners.
• A proven ability to win new partners and grow existing accounts, owning the full journey from prospecting and commercial negotiation through onboarding, adoption, retention and expansion.
• Strong consultative selling and discovery skills, with the ability to translate customer challenges into practical AI use cases and measurable business value.
• Experience running partner enablement, onboarding, training and regular pipeline or performance reviews.
• Strong commercial discipline, including accurate Salesforce management, forecasting and using adoption data to identify risks and growth opportunities.
• Enough technical confidence to demonstrate a SaaS platform, understand integrations and workflows, troubleshoot first-line issues and escalate effectively when required.
• Excellent communication and relationship-management skills, comfortable working with both operational teams and senior stakeholders.
• A hands-on, proactive and accountable mindset. Must be comfortable working across functions, adapting quickly and taking ownership beyond a narrow sales remit.
• Fluent English; additional languages relevant to the territory would be advantageous.

Requirements

• 5+ years’ experience in B2B SaaS sales, account management or partner/channel growth.
• Experience working with MSPs, Distributors or technology partners.
• Ability to win new partners and grow existing accounts.
• Strong consultative selling and discovery skills.
• Experience running partner enablement and onboarding.
• Strong commercial discipline.
• Technical confidence to demonstrate a SaaS platform.
• Excellent communication and relationship-management skills.
• Hands-on, proactive and accountable mindset.
• Fluent English; additional languages advantageous.

Benefits

• Competitive salary and commission structure.
• Flexible working hours and remote work options.
• Opportunity to work with a dynamic and innovative team.
• Professional development and training opportunities.