[Hiring] Account Executive @Nivoda

Role Description

You take a booked demo and turn it into a live, transacting Nivoda customer. This involves:

• Running a compelling demo of the marketplace.
• Navigating commercial negotiation and closing the contract.
• Shepherding the customer through KYC/onboarding compliance.
• Owning the account through its first 90 days — first search, first order, first reorder.

This is not a pure "close and toss" role. The first 90 days are crucial for customer activation, and you need to understand how two-sided marketplaces work.

What will you be doing?

• Run discovery-led demos that map Nivoda's marketplace to the retailer's actual buying workflow.
• Manage the deal: proposal, commercial terms, objection handling, multi-stakeholder buy-in, close.
• Drive KYC and compliance to completion without letting momentum die.
• Own days 0–90: get the customer searching, quoting, and placing first orders; set usage habits early.
• Coordinate with SDRs on handoff quality and with AMs on a clean day-90 transition.
• Forecast accurately and keep pipeline stages honest.

Qualifications

• 3–6 years closing experience, with background in a marketplace (B2B or transactional B2C) or in the jewellery/diamond industry with commercial exposure.
• Understanding of marketplace dynamics.
• Strong demo craft: selling workflows and outcomes, not feature tours.
• Comfortable with operational follow-through — KYC, onboarding, activation.
• Structured negotiator; calm with pushback on pricing and terms.

Requirements

• Demo-to-close conversion, closed contracts/new business revenue.
• KYC completion time.
• 90-day activation rate (first order + reorder).
• Day-90 account value at handoff.
• Forecast accuracy.

Benefits

• Flexible working hours and a vibrant company culture.
• Remote work.
• Plenty of opportunities for growth and learning.
• Unlimited holiday allowance.
• Chance to join and contribute to a company during its exponential expansion phase.