[Hiring] Account Development Representative II @UserGems

Role Description

UserGems' Account Development Reps are the front line of our outbound engine. You'll pick up the phone, work LinkedIn, and turn cold prospects into booked demos for our sales team. You'll report to the Account Development Manager who rolls up to the CMO. This is entry-level with a real growth path.

• Own top-of-funnel outbound: hit the phones with confidence, run cold discovery like a consultant, social sell creatively, and test new channels.
• Work hand in glove with demand gen on target accounts every month, owning the hand-off to the AE team.
• Utilize every channel—call, LinkedIn, email—to book meetings.
• Follow up on demo requests diligently.
• Test, tweak, and get creative until outreach breaks through the noise.
• Occasional travel for annual conferences and company events.
• Become a product expert by prospecting with UserGems.

How you'll ramp

• Week 1: Get hands-on with our product, sales process, and tools; listen to real Gong calls; meet the whole team one-on-one.
• Day 30: Solid foundation in product, pains we solve, value propositions, persona, and discovery; influence prospects consultatively via cold call; booking meetings independently.
• Day 60: Efficiently run a full list of target accounts; personalization at scale while maintaining a human touch; expanding impact beyond cold calling.
• Day 90: Become a real part of the revenue team; partner with marketing on campaigns; experiment with your own book of business while following the campaign roadmap.

Qualifications

• 6+ months in a quota-carrying, customer-facing role, consistently exceeding goals and key metrics.
• Not afraid of the phone; experience in early-stage prospecting or a strong case for excelling at it.
• Bonus: Experience cold calling into sales, marketing, or revops.
• Share new ideas, take feedback positively, and maintain a good attitude on challenging days.
• Self-starter energy: entrepreneurial, motivated, and relentless about achieving outcomes.
• Interest in AI—using it to work smarter or think creatively.
• Desire for a fully remote work environment, with willingness to travel for annual conferences and company events.

Compensation

• Target compensation for the role is $80,000 OTE annually ($60,000 annual base + $20,000 annual variable) with real opportunity for promotion within the first year.

Benefits

• Part of a fast-growing startup scaling from 70 to hundreds of employees.
• Customers love us! (see our Customers & Hall of Gems pages).
• Employees enjoy working here (see Repvue & Glassdoor reviews) with median tenure for Director+ at 5 years and median tenure for all employees at 3+ years.
• Best quarter ever (by >2X) and signed our first 7-digit contract.
• Cash-flow positive by the end of the year, creating our own destiny.
• Remote-first company with employees across the Americas and Europe.
• Company & department-wide in-person off-sites around the world to maintain connections.
• Strong focus on being customer-focused and data-driven.
• Value individual differences and strive for inclusivity regardless of skin color, gender, or sexual orientation.
• Health benefits & competitive salary.