Vice President, B2C Market @Digitalscience

[Hiring] Vice President, B2C Market @Digitalscience

Mar 25, 2025 - Digitalscience is hiring a remote Vice President, B2C Market. 💸 Salary: unspecified. 📍Location: Worldwide.

About us

We are Digital Science and we are advancing the research ecosystem.

We are a pioneering technology company, and our vision is of a future where a trusted and collaborative research ecosystem drives progress for all. We believe in better, open, collaborative and inclusive research. In creating the next generation of tools and working in partnership with the community we tackle some of the biggest challenges to research. In order to achieve our vision, we need innovative, inspiring and dynamic people to join our team. Want to join us?

Your new role

The VP - B2C Markets is a senior member of the B2C Segment leadership team and reports
directly to the EVP - B2C Markets.
The role ensures the strategic vision for the B2C market at Digital Science is translated into
actionable plans and delivered by the Segment’s cross-functional teams.
The role serves as the cornerstone of the B2C Segment’s growth initiatives and requires a detailed
understanding of the competitive landscape, customer needs and the unique value propositions
of Digital Science products and services.
The VP B2C Markets works closely with the Segment’s cross-functional teams - including Sales,
Marketing, Product, Technology and Customer Experience - to ensure all teams remain aligned
and focused on delivering the agreed goals and objectives of the B2C Segment. By setting clear
milestones, tracking progress and driving accountability, the VP B2C Markets plays a pivotal role in
securing both short and long-term success for Digital Science within the B2C market.

Please be aware that we may close this position early if we receive a high volume of applications, so we encourage you to apply promptly.

What you’ll be doing

1. Provide commercial and financial leadership of the B2C market segment

Lead and oversee financial outcomes, encompassing both short-term and long-term strategic planning, budget management, resource allocation, profit enhancement and revenue expansion.
KPIs: Establish and maintain appropriate processes for measuring Key Performance Indicators (KPIs) that support the long-term strategy for the B2C market segment.
Strategic vision: Develop and lead the B2C market segment strategic vision and growth plan, ensuring alignment with market dynamics, technological advancements, and customer needs.
Strategic leadership: Work collaboratively with all business functions and teams to ensure that strategic planning and key initiatives are executed successfully and meet our financial objectives.
Business strategy: Develop and execute business strategy and planning for the B2C market segment across varied channels globally and oversee customer development efforts to drive new business and increase market penetration and market share growth.
Performance management: Monitor and manage the B2C market segment’s performance

2. Maintain a deep understanding of, and strong communication with, the B2Cpublishing

market

Market understanding: Understand and continually update/communicate intelligence about the B2C market, including longer-term signals and trends.
Market relationships: Engage with B2C customers through meetings and discussion with the B2C Sales SVP to understand how they are using our solutions. Take responsibility for data source negotiations with B2C Users / customers.
Review and feedback: Constantly review customer uptake and feedback to ensure the delivery of solutions that exceed expectations.
Competitor understanding: Understand the strategies and developments of key competitors serving the B2C market segment, and identify new and emerging competitors and technologies - especially those serving other segments - that could transfer to an B2C audience.
Market analysis: Conduct strategic analyses and scenarios, and develop long- and
short-term plans to inform the day-to-day prioritisation and running of the B2C market
segment in alignment with the overall DS direction for growth.

3. Ensure strong product-market fit and go-to-market approaches

Define product-market fit: Define the market, use data to develop hypotheses on customer problems, ensure existing products meet B2C client needs, and sign off on product solutions and business parameters (e.g. pricing) within the agreed investment constraints.
Go-to-market: Working closely with the B2C Sales SVP to ensure the development and successful implementation of ‘go-to-market’ strategies for the B2C market segment, and
regularly review the sales team's performance against agreed-upon goals and targets.
High-value projects: Work with the Product and Sales teams to create solutions for high-value customers, ensuring efficient practices and new ideas are shared and consistent with the solutions and development teams in the other customer segments.

4. Ensure strong and regular engagement with market segment peers and internal functions

Customer engagement: Oversee and provide strategic input to customer engagement activities, including defining and reviewing business models and the critical evaluation of new opportunities and technological advancements
Business processes: Contribute to the development and adoption of standard processes
to ensure the fair and accurate allocation of costs associated with the B2Cpublishing
market.
Accountability and collaboration: Establish and understand your and your team’s
accountabilities and responsibilities within the DS matrix framework. Establish effective
relationships with the Core and Enabling Functions to ensure the B2C market segment’s
needs are represented and met.
Team leadership: Lead, motivate, and develop a high-performing B2C market Segment
Management Team (SMT) fostering an environment of continuous improvement and
innovation based on a deep understanding of performance and market data.
ESG: Contribute to the DS Sustainable Business Strategy

5. Inspire and engage colleagues within and beyond the B2C market segment

Engage supporting Functions: Ensure that colleagues from each of the supporting functions understand, support and celebrate the successes of the B2C market segment
Champion the B2C market segment throughout DS showcases and All Hands, sales conferences and commercial reviews
Facilitate the positive involvement of the functions in the B2C market segment, engaging colleagues, contributing to good decisions and supporting solid relationships

What you’ll bring to the role

Excellent leadership, communication and people development skills, being able to act as a coach and mentor
Strong business knowledge and experience interpreting trend da
A proven track record in commercial or sales leadership roles in a high-growth technology company
Experience in taking new products to market in a SaaS environment
Experience in managing and developing budgets, setting pricing, and developing new pricing models
Demonstrated working knowledge in Academic and/or Publishing segments
Experience working in collaboration with successful, cross-functional and remote-based teams where the team is more than the sum of its parts.
Extensive experience as a Chief Commercial Officer or other relevant role in a similar high-growth environment
A solid knowledge of performance reporting and financial/budgeting processes
An ability to learn quickly and to adapt easily to new situations with a high level of practical problem-solving ability
You have excellent organizational and leadership skills, and are able to navigate relationships to achieve progress, in a complex matrix organisation
You’re an excellent communicator who can be equally comfortable speaking across multidimensional stakeholders internal and external and do this with a high level of gravitas
You’re a strategic thinker, influencer, and motivator and are able to articulate your vision to take people on a journey with you
You thrive in a high-pace, high change environment and can navigate ambiguity to drive the change needed to deliver the commercial strategy
You can strategize and negotiate the best way forward and execute this in a clear and diplomatic way

Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Living our Values

We invest in, nurture and support innovative businesses and technologies that make all parts of the research process more open, efficient and effective.

The talent we secure is fundamental to us achieving our vision and our growth plans. The values we live by are:

We are brave in the pursuit of better

We are collaborative and inclusive

We are always open-minded

We are from and for the community

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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