[Hiring] Technical Account Manager @Levelai

Feb 28, 2025 - Levelai is hiring a remote Technical Account Manager. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Serve as the primary technical point of contact for enterprise customers, driving adoption and value.
Understand customer business goals and technical requirements, providing strategic guidance on best practices and AI-driven solutions.
Collaborate with engineering and product teams to relay customer feedback and influence roadmap decisions.
Troubleshoot technical issues and provide proactive solutions to improve platform performance and user experience.
Conduct regular business reviews, provide insights from customer interactions, and drive value realization.
Develop and maintain strong relationships with key stakeholders to ensure long-term customer success and retention.

Qualifications

4+ years of experience in a Technical Account/Customer Success Manager, Solutions Engineer, or Customer Success Engineer role in an Enterprise SaaS environment.
Strong understanding of AI, NLP, and cloud-based SaaS solutions.
Excellent communication and relationship-building skills, with the ability to explain complex technical concepts to non-technical audiences.
Proven ability to troubleshoot technical issues and work cross-functionally with engineering and product teams.
Experience managing enterprise customer accounts and driving adoption of technical solutions.
Impeccable character attributes including drive, curiosity, problem solving, and teamwork.

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Before You Apply

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Technical Account Manager @Levelai

Sales / Business

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Feb 28, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.