[Hiring] Strategic Expansion Account Manager @RingCentral

Role Description

We’re currently looking for a proven solution seller to join our growing Enterprise segment as an Enterprise Expansion Account Manager, to address the strong demand and market potential at hand within our embedded base of customers. You’ll be aligned to RingCentral’s Enterprise customers as part of an account team identified to grow and manage their Enterprise grade cloud UC platform.

• Account management experience focused on growing existing Upmarket accounts through prospecting, qualifying & closing expansion sales.
• Generate awareness, respond to inquiries and engage in outbound prospecting to expand and manage our embedded base of Enterprise customers.
• A highly collaborative role interacting frequently with the Enterprise field Account Executive, Customer Success Manager, Professional Services and other internal departments.
• Skilled in conducting presentations, online web demos.
• Manage deals involving multiple executive level stakeholders including C-suite.
• Extensive virtual selling experience including phone, web meetings and email.
• Drive a collaborative approach with Enterprise Account Executive & Marketing to prioritize targets to engage.
• Leverage & partner with internal resources (Business Development, Solutions Engineering, Marketing, Customer Success Managers, Professional Services, etc.) to execute new orders.
• Manage and negotiate contract renewals.
• Develop a strong understanding of key differentiators, internal/external systems, sales methodologies & processes.
• Ability to accurately forecast and manage pipeline.
• Deliver on revenue target quotas on a monthly/quarterly basis.

NOTE: This role is direct field quota carrying, it is not overlay.

Qualifications

• 3+ years of technology solution-based selling (SaaS, UCaaS, Cloud applications, VoIP).
• Demonstrated sales record of consistently meeting and exceeding quota.
• Success prospecting, engaging, managing Enterprise level customers.
• Strong interpersonal skills, ability to convey and relate ideas to others.
• Entrepreneurial flare - ability to learn and adapt quickly.
• Vibrant and energetic attitude, willingness to perform and get things done.
• BS degree, continued training and education preferred.
• Ability to travel as needed (less than 5%).
• Ability to explore and make recommendations to customers based on their priorities.
• Excellent customer service orientation, face-to-face and virtual (phone/video conferencing) to support remote users.
• Strong initiative and creativity applied through technology.

Requirements

• Vibrant and energetic attitude, willingness to perform and get things done.

Benefits

• Healthcare reimbursement.
• Group life insurance and group salary continuation.
• Superannuation Fund.
• Employee Stock Purchase Plan (ESPP).
• Supplemental Business Travel Medical.
• Employee Assistance Program (EAP) with 24/7 counseling sessions.
• On-demand digital 1:1 wellness coaching.
• Mobile and internet reimbursement.
• Leave entitlements, paid time-off, personal/carer's leave, paid holidays.