[Hiring] Solutions Engineer @Smartcat
Mar 26, 2025 - Smartcat is hiring a remote Solutions Engineer. 💸 Salary: unspecified. 📍Location: Americas, Europe, Asia.
Role Description
Solutions Engineers are the trusted advisors of the customer. By identifying various areas of applicability, defining value by adoption and helping leadership see the business outcomes by expansion, Solutions engineers are responsible for making a compelling case for product growth within the customer organization. You will partner with our Customer Success Managers (CSM) and Strategic Account Executives (SAE) in our more complex and technical engagements in order to grow the accounts at an enterprise scale.
The Solutions Engineering team serves as the technical leaders throughout the pre-sales and post-sales customer success journey. Your mission is to understand our clients' requirements and technical challenges, and to design and implement solutions that leverage the full potential of our platform to enable them to achieve their localization goals.
- Become familiar with the product and its capabilities, as well as the technical challenges and requirements of our clients within the first three months.
- Deliver complex technical demos to prospects interested in SmartCat’s technology.
- Execute occasional proofs of Value (POVs), provide quotes within tight deadlines by implementing SmartCat’s platform.
- Proactively engage target accounts and respective account teams with Value Engineering methodology.
- Support sales by providing localization and technical expertise, qualifying opportunities, and showcasing how SmartCat’s technology solves customer pain points.
- Collaborate with the Product team to meet the requirements from prospective customers.
- Travel to high-profile customers, tradeshows and webinars and partner with Marketing to paint the vision of SmartCat to our prospects.
Qualifications
- BS/MS in an engineering or analytical discipline from an accredited university with > 5 years of relevant industry experience in analytical sales roles.
- Strong technical presales experience, ideally within an AI SaaS workflow environment.
- Advanced technical skills, including the ability to understand and troubleshoot complex implementation problems.
- Superb communication and presentation skills.
- Strong negotiation and influencing skills.
- Build and maintain strong client relationships, offering post-sale support.
- Demonstrates an entrepreneurial spirit, a hunger for growth, drive for sales, intellectual curiosity, sharp problem-solving skills, and the humility to collaborate effectively.
- Ability to travel up to 25% to support Sales.
Requirements
- A background in localization, with a deep understanding of localization workflows and processes.
- A background in consulting, change management and organizational transformation.
- Basic programming skills (Python preferred) with experience or coursework in machine learning or statistics.
- Experience troubleshooting REST API integrations, JSON data handling and other ingestion issues in a diverse SaaS platform.
Benefits
- Fully remote team with a global presence of 200+ enthusiastic people across 30+ countries.
- Innovative approach towards multilingual content in a $100B industry.
- High impact role enabling innovation and inclusion in organizations.
- Opportunity to play a crucial role in the transition from a post-Series C startup to a company exceeding $100M in ARR and $1B in valuation.
Company Description
Smartcat is on a mission to become the wall-to-wall Language AI platform, addressing the diverse needs in multilingual content for various user personas within global enterprises.
- Smartcat is uniquely positioned within the $100+ billion multilingual content industry.
- More than 1,000 global companies including ~20% of the Fortune 1,000 trust Smartcat.
- Growing at 130% YoY, thanks to the high and quick ROI it delivers to global enterprises.
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| 📍 | Be aware of the location restriction for this remote position: Americas, Europe, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
Americas, Europe, Asia
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| 📍 | Be aware of the location restriction for this remote position: Americas, Europe, Asia |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
