[Hiring] Senior Market Manager, Experiences @Airbnb

Role Description

The Supply Lead - Experiences, drives the acquisition of scaled experiences and account management of top producing accounts in their assigned region. You will be responsible for the overall supply health and partner-lifecycle of operator-led supply within your designated destinations; from sourcing the right, curated supply, to onboarding, and through to existing partner optimization and growth.

• Balance cross-functional needs of design, business, legal and leadership teams.
• Develop a strong supply marketplace.
• Be a champion for Airbnb Experiences within the industry and an external-facing ambassador.

Qualifications

• 8+ years in either content / supply acquisition, partnerships, account management or sales-related roles
• Bachelor's degree or equivalent experience in related fields.
• Deep knowledge of what is happening in your city and broader region as it relates to travel, entertainment, pop culture, art, food & beverage and other hospitality trends.
• Sharp eye for setting & spotting cultural trends; strong ability to assess quality and stay ahead of market shifts.
• Skilled in delivering for cross-functional teams, and fostering trust across creative, technical, and business disciplines.
• Proficient in CRM systems (like Salesforce) and organizational systems (like Airtable)
• Accountability for results – with a proven ability to deliver against KPIs & business targets; focused on the task at hand & not easily distracted
• Thrives in ambiguity and can pivot quickly; motivated by changing strategies and scope

Requirements

• Industry Awareness, Trend-Spotting & Sourcing – Identify and source key people / experts and activities that are core to the identity and culture of the city.
• Sales & Acquisition – Acquire both existing and co-created Experiences by effectively pitching the Experiences value proposition to prospective hosts.
• Optimization & Retention – Orient hosts through their first 3-6 months on-platform, supporting them with technical, optimization and growth best practices.
• Communication & Collaboration – Provide regular project updates & actionable feedback to cross-functional leads.
• Tracking & Reporting – Ensure 100% accurate data hygiene across all tracking systems and leadership updates.
• Quality & Alignment to Brand Vision – Ensure that your sourced supply meets the quality bar to deliver against the Experiences vision.

Benefits

• Base pay range: $100,000 — $125,000 MXN monthly
• Eligible for bonus, benefits, and Employee Travel Credits.

Company Description

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe.

Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.

The Operator Experiences Supply Team is a dynamic, multidisciplinary group dedicated to sourcing, onboarding, and managing the world’s best experiences.