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[Hiring] Senior Director of GTM Business Partners @Twilio
Mar 29, 2025 - Twilio is hiring a remote Senior Director of GTM Business Partners. đź’¸ Salary: $203,100 - $298,600. đź“ŤLocation: USA.
Role Description
We are seeking a Senior Director of GTM Business Partners to lead and scale a team of strategic Sales Business Partners (SBP) who serve as the right hand to sales leaders across the organization. In this role, you will be instrumental in ensuring alignment between sales strategy and execution, fostering collaboration across teams, and driving operational excellence that accelerates growth and delivers measurable results.
- Lead and develop SBPs establishing role clarity & consistency, clear goals and expectations to deliver proactive, strategic impact for GTM success
- Build a high-performance culture focused on collaboration, accountability and growth
- Instill a “think like a salesperson” approach ensuring your team is aligned and in-tune with the sales leader needs, challenges and opportunities
- Serve as the SBP to a multi-billion dollar business delivering the same capabilities expected of your team
- Business partner to GTM leaders; challenge the status quo
- Shape & execute business strategy to address risks / obstacles / opportunities
- Translate strategy into actionable operational plans & execute
- Voice of sales in cross-functional initiatives
- Execute operational cadences
- Manage forecast and pipeline health; drive predictability for month/quarter/year
- Provide business performance insights; facilitate decision-making
- Produce recurring & ad hoc exec business updates
- Engage & deliver on localized planning & ops activities in alignment with Strategic Operations peer function
- Drive local implementation & adoption of transformational programs and sales initiatives
- Collaborate closely with Strategic Sales Ops peer to ensure SBPs adhere to and execute Strategic Ops defined “playbook”
- Act as key feedback loop for Sales Operations
- Partner cross-functionally with sales, finance, HR, systems, marketing, product and other teams to align strategies, execution and deliver on business outcomes.
Qualifications
- 10+ years of experience in sales operations, sales, strategy consulting; minimum 5+ years directly partnering with senior software/tech sales leaders ($1B+ sales orgs)
- Demonstrated experience leading and developing a high-performing sales business partner function supporting senior sales leaders
- Proven ability to champion a “think like” a sales leader mindset, anticipate sales leaders’ needs and drive execution
- Deep knowledge of sales strategy, GTM models, planning and operations for large-scale, growth sales organizations
- Exceptional leadership, communication and interpersonal skills with ability to influence and align senior leadership and teams
- Customer centric approach with a focus on integrating customer insights and sales know-how into business strategy and execution
- Exceptional problem-solving skills, analytical mindset, and ability to navigate ambiguity
- Ability to lead through influence, drive change and build cross-functional alignment at all levels of the organization
- Strong proficiency in sales planning and operations including sales coverage, segmentation, sales compensation strategy and other functions required to partner successfully with peer Strategic Operations function
- Champion a “win as a team” mindset, creating an environment where team members support each other, celebrate successes and have fun while driving results.
- Bachelor’s Degree or equivalent years' of experience; graduate degree a plus
Requirements
- Experience in the CPaaS, UCaaS or Cloud Communications industries are preferred
Location
This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.
Benefits
- Competitive pay
- Generous time off
- Ample parental and wellness leave
- Healthcare
- Retirement savings program
- Other benefits vary by location
Compensation
The estimated pay ranges for this role are as follows:
- Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $203,100.00 - $253,900.00.
- Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $215,100.00 - $268,800.00.
- Based in the San Francisco Bay area, California: $238,900.00 - $298,600.00.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Application Information
Applications for this role are intended to be accepted until April 15, 2025 but may change based on business needs.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$203,100 - $298,600
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 29, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
