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Senior Director of Account Management @Scorpion Enterprises, LLC

[Hiring] Senior Director of Account Management @Scorpion Enterprises, LLC

Apr 05, 2025 - Scorpion Enterprises, LLC is hiring a remote Senior Director of Account Management. đź’¸ Salary: $126,000 - $140,000 base + $20,000 - $30,000 variable. đź“ŤLocation: USA.

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Role Description

At Scorpion, we’re passionate about helping our clients grow—and we’re looking for a Senior Director of Account Management who shares that drive. In this leadership role, you’ll guide and support a team of Account Managers focused on delivering exceptional outcomes for clients in the Pest Control vertical. Your team's success will be defined by client retention and revenue growth.

  • Team Leadership & Development: Empower your team through coaching, real-time feedback, and development opportunities. Create a culture of trust, accountability, and excellence. Lead by example—guiding Account Managers through calls, emails, campaign reviews, escalations, and strategic planning.
  • Industry Expertise: Stay plugged into the Pest Control industry and understand how to help our clients stay ahead. Bring insights about evolving trends, market dynamics, and client needs.
  • Client Success & Retention: Ensure clients feel supported, informed, and confident in their partnership with Scorpion. Step in during escalations as a coach and guide, helping your team learn from each situation.
  • Strategic Growth: Develop initiatives that grow existing client relationships through renewals, upsells, and added value—contributing directly to long-term success.
  • Process Optimization: Refine workflows to increase efficiency and impact. Remove roadblocks, elevate standards, and align team efforts with larger business objectives.
  • Cross-Functional Collaboration: Actively collaborate with Sales, Marketing, and Product to ensure consistent messaging, cohesive experiences, and innovative solutions to clients.
  • Performance & Results: Use data to drive decision-making, monitor KPIs, and celebrate wins while identifying opportunities for improvement.

Qualifications

  • 8+ years of experience in account management or client service roles in a Digital Marketing Agency (or similar industry)
  • 5+ years of experience leading and mentoring teams
  • 2+ years of experience in Pest Control or a demonstrated ability to quickly learn vertical-specific nuances
  • Deep understanding of digital marketing strategies and tools
  • A strong strategic mindset—you develop plans that drive real results
  • An inclusive, empowering leader who builds trust and elevates others
  • Excellent communicator and relationship-builder who thrives in cross-functional environments
  • Proficient in CRM systems and other client service platforms
  • Adapts quickly in a fast-paced environment, mastering any internal systems quickly
  • Thrives in fast-paced environments and adapts quickly to changing priorities
  • Confident presenter with strong executive presence and the ability to align team objectives with company strategy

Benefits

  • 100% employer-paid medical, dental, and vision insurance
  • Flexible paid time off, so you can rest, relax, and recharge away from work
  • Employee equity program
  • Paid parental leave
  • Paid cell phone and service
  • Remote office allowance
  • Professional development and development courses
  • Regular manager check-ins to drive performance and career growth through Lattice

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đź“Ť Be aware of the location restriction for this remote position: USA
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Back to Remote jobs  >   Sales / Business
Senior Director of Account Management @Scorpion Enterprises, LLC
Sales / Business
Salary đź’¸ $126,000 - $140,000 base + $20,000 - $30,000 variable
Remote Location
USA
Job Type unspecified
Posted Apr 05, 2025
Apply for this position Unlock 55,007 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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