[Hiring] Salesforce Commerce Cloud & Incentive Compensation Consultant @Augusta Hitech Soft Solutions

Role Description

We are seeking a highly experienced consultant with expertise in Salesforce Commerce Cloud and incentive compensation design, including SPIFF (Sales Performance Incentive Fund) programs. This role will drive end-to-end digital commerce implementation while aligning sales incentive structures to accelerate revenue growth, improve conversion, and optimize partner/channel performance.

Key Responsibilities

1. Commerce Cloud Implementation & Architecture

• Lead end-to-end implementation of Salesforce Commerce Cloud (SFCC)
• Design scalable B2C and/or B2B eCommerce architectures
• Configure:
  • Product catalogs, pricing, promotions
  • Checkout flows, payment integrations
  • Customer journeys and personalization
• Ensure seamless omnichannel experience across web, mobile, and integrations

2. SPIFF / Incentive Compensation Strategy

• Design and implement SPIFF programs to drive:
  • Sales acceleration
  • Product-specific pushes
  • Channel partner engagement
• Define incentive models aligned to:
  • Revenue targets
  • Margin optimization
  • Strategic product adoption
• Build frameworks for real-time incentive tracking and reporting

3. Salesforce Ecosystem Integration

• Integrate SFCC with broader Salesforce stack:
  • Sales Cloud (pipeline & opportunity tracking)
  • Service Cloud (customer support integration)
  • Marketing Cloud (campaigns & personalization)
• Enable unified customer data and journey orchestration
• Collaborate with CRM and data teams for 360° customer view

4. Data, Analytics & Performance Optimization

• Define KPIs across commerce and sales incentives:
  • Conversion rates
  • Average order value (AOV)
  • Sales uplift from SPIFF programs
• Build dashboards and reporting frameworks
• Continuously optimize promotions, pricing, and incentive effectiveness

5. Stakeholder & Program Leadership

• Partner with business stakeholders (Sales, Marketing, eCommerce, Finance)
• Translate business goals into technical and incentive design solutions
• Lead workshops, requirement gathering, and roadmap definition
• Drive change management and user adoption

Qualifications

• 10+ years of experience in Salesforce ecosystem implementations
• Hands-on experience with Salesforce Commerce Cloud (SFCC) implementations
• Proven experience designing and managing SPIFF / incentive compensation programs
• Strong understanding of:
  • eCommerce architecture & workflows
  • Sales operations and compensation models
• Experience integrating Salesforce platforms (Sales, Service, Marketing Cloud)