[Hiring] Sales Operations Specialist @Help at Home
Mar 29, 2025 - Help at Home is hiring a remote Sales Operations Specialist. 💸 Salary: unspecified. 📍Location: USA.
Role Description
The Sales Operations Specialist will be responsible for selling Help at Home services to prospective clients and caregivers across multiple regions. The Sales Operations Specialist will expand the Help at Home client base through direct contact with potential clients and referral sources, with the main focus being on the more challenging referrals who do not have a preferred caregiver.
- Work on non-preferred referrals in multiple areas to help grow business for multiple branches.
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Perform all duties associated with bringing on a referral that does not have a preferred caregiver, including:
- Partner with recruiters to hire a potential pool of caregivers in the areas of need.
- Partner with onboarding to ensure the caregivers are onboarded in a timely manner.
- Lead the coordination of meet and greets between the client and pool caregiver.
- Continue to work with the client to find the caregiver that best fits their needs.
- Oversee internal business development, including identifying and pursuing growth opportunities with existing referral sources to contribute to meeting goals.
- Acquire, retain, and monitor key relationships with Support Coordinators for contribution towards meeting goals.
- Represent Help at Home appropriately in the community to help spread brand awareness and contribute towards business development goals.
- Establish and maintain effective channels of communication to ensure efficiency of operational procedures and quality relationship management.
- Follow up on leads effectively and in a timely manner.
- Maintain the database with all sales activities.
- Perform other duties as assigned.
Qualifications
- High School Diploma or GED required; Bachelor's degree preferred.
- Minimum two (2) years in sales or customer service; experience in healthcare sales preferred.
- Medicaid, Waiver, and Home Healthcare experience preferred.
Requirements
- Ability to supervise staff and provide necessary feedback to improve overall services.
- Strong problem-solving skills; ability to deal with conflict in a professional manner.
- Ability to effectively communicate externally as well as internally with all levels of the organization.
- Ability to multitask and manage multiple responsibilities.
- Ability to work with multiple branches, recruiters, and onboarders across different pods.
- Ability to work with referrals and pool caregivers to find the best fit for both the client's and caregiver's needs.
- Demonstrate compassion, responsibility, and cheerful attitude.
- Proficient with Microsoft Office Suite.
Data Security and Privacy Statement
At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.
We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.
Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.
Experience Requirements
- Entry Level
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 29, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
