[Hiring] Relationship Manager @Creatr

Role Description

As Relationship Manager at Creatr UK, you will be the face of the agency to every traffic partner we work with. Your primary responsibilities will include:

• Maintaining and optimizing existing partner relationships.
• Ensuring partners have an exceptional experience working with us.
• Managing warm leads through onboarding and owning ongoing relationships.

Qualifications

• Minimum 5 years of experience in partner management, account management, affiliate management, or business development.
• Proven experience managing 15+ concurrent partner or client relationships simultaneously.
• Strong understanding of performance marketing: CPC, CPL, revenue share, and traffic quality metrics.
• Experience with affiliate programmes, traffic partnerships, or media buying partnerships.
• Excellent written and verbal English.
• Experience in the adult content, creator economy, or affiliate marketing industry is a strong advantage but not required.
• Proficient in Google Sheets/Excel for tracking and reporting.

Requirements

• Own the day-to-day relationship with all 25+ traffic partners.
• Be the primary point of contact for all partner communications.
• Maintain a structured communication cadence with every partner.
• Handle partner issues and complaints with professionalism and speed.
• Manage the full onboarding process for new partners.
• Work closely with the Data Expert to understand partner performance.
• Build and maintain a Partner Management SOP covering the full partner lifecycle.
• Track partner satisfaction and engagement over time.

Benefits

• Full-time schedule, Monday to Friday, 12:00-20:00 GMT.
• Independent contractor agreement; responsible for own tax obligations.
• Direct access to the Co-Director with significant scope for salary growth.

Hiring Process

• Application: Submit your CV and a brief cover note outlining your experience.
• Online Assessment: Selected candidates will complete a short online assessment.
• First Interview (HR): A video call with HR to assess your communication style and organisational ability.
• Final Interview & Practical Task (Founder): A video call with Oliver, including a practical task related to managing and growing traffic partner relationships.
• 30-Day Probation: Performance assessed against the 90-day milestones outlined in this document.

Personality & Working Style

• Professional and reliable: Always follow through on commitments.
• Organised and systematic: Manage 25+ relationships without dropping balls.
• Warm but not sycophantic: Build genuine rapport while addressing performance issues.
• Detail-oriented: Remember small details that build strong relationships.
• Clear communicator: Articulate things clearly, both in writing and verbally.
• Revenue-minded: Actively look for ways to increase volume and grow the business through relationships.

Tools & Platforms You Must Be Proficient In

• Google Sheets / Excel: For partner tracking and performance reporting.
• CreatrCash Affiliate Portal: Daily use for monitoring partner performance.
• OnlyFans API: Understanding of tracking infrastructure for performance data discussions.
• Telegram & Discord: For day-to-day team and partner communication.