Non-QM East Coast Wholesale Account Manager Team Lead @Champions Funding Llc

[Hiring] Non-QM East Coast Wholesale Account Manager Team Lead @Champions Funding Llc

Mar 26, 2025 - Champions Funding Llc is hiring a remote Non-QM East Coast Wholesale Account Manager Team Lead. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

Lead, mentor, and support a team of Account Managers, ensuring timely loan closings and effective management of customer relationships.

Serve as the main point of contact for Brokers, Borrowers, and all internal departments (Sales, Underwriting, Docs, Funding), ensuring seamless communication and exceptional customer service.
Oversee the monitoring and management of a small loan pipeline, ensuring timely funding of loans while demonstrating best practices in client engagement.
Monitor and assign loan applications, ensuring efficient processing and adherence to timelines.
Assist team members with pipeline management during periods of absence or high workload.
Train and integrate new account managers into the team, helping them set up their pipelines and understand processes.
Conduct regular group training sessions to reinforce best practices and enhance team performance.
Report on system issues and collaborate with relevant departments to resolve challenges.
Track and report on team performance to ensure adherence to productivity goals and turnaround times.
Identify opportunities for process enhancements and communicate any revised processes to the team.
Provide guidance and support in resolving complex loan processing issues or customer concerns.
Report any discrepancies in the Account Manager SOP.

Qualifications

Minimum of three (3) years of mortgage Account Manager or loan processing experience, with at least one (1) year in a leadership or team lead role.
Proven experience as an Account Manager or in a similar role, with a track record of success.
Expertise in non-QM product knowledge is a plus.
Experience with Lending QB/Meridian Link is highly preferred.
Proven ability to lead a team and maintain high standards of customer service and performance.
Excellent organizational, time management, and multi-tasking abilities.
Strong customer service skills with the ability to effectively handle complex situations.
Self-motivated with the ability to work independently and as part of a team.
Proficient in MS Office products, with excellent computer skills.
Exceptional attention to detail and a high degree of accuracy.
Strong written and verbal communication skills.
Ability to thrive in a competitive, time-sensitive industry.

Requirements

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Before You Apply

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Non-QM East Coast Wholesale Account Manager Team Lead @Champions Funding Llc

Sales / Business

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Mar 26, 2025

️

📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.