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Sales / Business
Mid-Market Account Manager
@Greenhouse
[Hiring] Mid-Market Account Manager @Greenhouse
Mar 25, 2025 - Greenhouse is hiring a remote Mid-Market Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: Ireland.
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Role Description
We are looking for a Mid-Market Account Manager for our Account Management team here at Greenhouse!
Our Account Management team drives customer retention, growth and expansion opportunities, as well as continued product optimization and adoption. As an Account Manager, you will own the renewals and up-selling of new products into our rapidly growing ecosystem of customers.
You will not only ensure a premium experience for our customers by understanding their business objectives, but also partner with our Customer Success, Marketing, Product and Finance teams to streamline workflows and communication processes within Greenhouse.
Who will love this job
- A strategic hunter – you thrive in a competitive environment and can clearly see the full picture of an account, driving revenue by recommending the best solution for both Greenhouse and our customers.
- A thoughtful mediator – you're successful, effective, and helpful through tough situations and hard-to-close negotiations.
- A collaborative teammate – you enjoy working with others and utilizing strong partnerships to achieve the best outcome, whether internal or external.
- A hardworking problem solver – you're not afraid to test, iterate, and chip in ideas when it comes to solutions. You roll with the punches and can adapt, but are excited to be a part of the fix.
What you’ll do
- Identify and put together strategic account plans that map out expansion and other upsell opportunities as part of the broader sales organization.
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives.
- Partner with Customer Success Managers for shared management of your customer relationships.
- Position yourself as a strategic partner to key stakeholders and champions within named accounts.
- Continued assessment of Greenhouse’s alignment with customer’s business objectives and goals.
- Identify and mitigate churn risk clearly and own resolution strategies, advising sales leadership of ideal resolutions wherever appropriate.
- Be an active participant in building and improving internal operational processes.
Qualifications
- Multiple years experience in account management, sales, or customer success.
- Exceptional verbal, written, and presentation skills.
- Excellent time, prioritization, organization, and process management skills.
- Strong pipeline management and familiarity with sales-oriented CRM tools.
- Proven success identifying and developing executive relationships.
- Proven success navigating organizations and ability to quickly identify the decision-makers and the decision-making process for SaaS investments.
- The ability to craft narratives and prove customer value through comprehensive business reviews and strategic touch-points.
- Experience managing fast-paced strategic commercial sales processes for companies ranging between SMB & Mid-Market.
- Quota-carrying experience (e.g., Renewals, Sales, Account Management), preferably in a SaaS organization, with demonstrated success in generating expansion pipeline.
- Your own unique talents! If you don’t meet 100% of the qualifications outlined above, tell us why you’d be a great fit for this role in your cover letter.
Requirements
- Applicants must be currently authorised to work in the Republic of Ireland on a full-time basis.
- Candidates must have permission to work in Ireland on an ongoing basis. Greenhouse is not in a position to support employment permit applications for candidates for this role.
Benefits
- Medical, dental, and vision insurance.
- Basic life insurance.
- Mental health resources.
- Financial wellness benefits.
- Fully paid parental leave program.
- Short-term and long-term disability coverage for US-based employees.
- 401(k) plan and company match for US-based employees.
- Up to 13 scheduled paid holidays and up to 80 hours of paid sick leave for US-based employees.
- Non-exempt employees accrue up to 20-25 days of paid vacation time, depending on tenure, and exempt employees have unlimited paid time off (PTO).
- 25 days' vacation and an employer matching pension program for Ireland-based employees.
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| đź“Ť | Be aware of the location restriction for this remote position: Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
Ireland
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Ireland |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
