[Hiring] Manager of Life and Retirement Inside Sales @Horace Mann
Apr 01, 2025 - Horace Mann is hiring a remote Manager of Life and Retirement Inside Sales. đź’¸ Salary: $71,500 - $105,400 annually. đź“ŤLocation: USA.
Role Description
Join a Mission-Driven Team as Manager of Life and Retirement Inside Sales at Horace Mann. Are you a dynamic leader with a passion for driving performance and empowering teams? Horace Mann is looking for an exceptional Manager of Life and Retirement to take the reins of our Inside Sales Operations and accelerate success across our life and retirement product lines.
In this high-impact role, you'll lead a talented team, refine and optimize internal processes, and champion a customer-first mindset to deliver a best-in-class experience for both current and prospective clients. You'll be the engine behind our sales performance—shaping strategy, fostering engagement, and ensuring operational excellence and compliance at every level.
At Horace Mann, we don’t just sell products—we serve educators and help them protect what matters most. If you're a results-oriented leader ready to make a difference, drive innovation, and grow with a purpose-driven company, we want to hear from you.
- Ensure the timely and accurate delivery of life and retirement product quotes to current and prospective clients.
- Oversee the strategic direction and daily operations of Inside Sales Operations.
- Collaborate with departments such as Processing, IT, and Marketing to streamline processes and enhance the customer experience.
- Use data and analytics to identify performance gaps and drive continuous improvement initiatives.
- Manage a team handling both inbound and outbound customer and prospect communications.
- Handle escalated customer concerns and coach staff to prevent recurring issues.
- Plan and lead activities related to lead generation, quoting, and policy binding.
- Provide coaching, direction, and professional development for team members.
- Ensure all activities comply with regulatory requirements and company policies.
- Maintain active licensing and oversee licensing requirements for team members.
- Deliver and maintain production, quality, and customer service performance metrics.
- Support flexible staffing needs, including occasional shift work during extended inside sales hours.
Qualifications
- Bachelor’s degree in a business-related field or equivalent professional experience required.
- Minimum 5 years of prior management experience.
- At least 5 years of experience in a customer service or inside sales environment.
- Proven leadership and talent development skills.
- Deep knowledge of life and retirement products, including quoting and binding processes.
- Strong analytical skills with the ability to interpret data and drive strategic decisions.
- Excellent communication and interpersonal skills.
- Ability to adapt and thrive in a dynamic, fast-paced environment.
- Required to maintain necessary industry licenses L&H and Series 6/63.
Requirements
Pay Range: $71,500.00 - $105,400.00/annually. Salary is commensurate to experience, location, etc.
Company Description
Horace Mann was founded in 1945 by two Springfield, Illinois, teachers who saw a need for quality, affordable auto insurance for teachers. Since then, we’ve broadened our mission to helping all educators protect what they have today and prepare for a successful tomorrow. And with our broadened mission has come corporate growth: We serve more than 4,100 school districts nationwide, we’re publicly traded on the New York Stock Exchange (symbol: HMN) and we have more than $12 billion in assets.
We’re motivated by the fact that educators take care of our children’s future, and we believe they deserve someone to look after theirs. We help educators identify their financial goals and develop plans to achieve them. This includes insurance to protect what they have today and financial products to help them prepare for their future. Our tailored offerings include special rates and benefits for educators.
EOE/Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
For applicants that are California residents, please review our California Consumer Privacy Notice. All applicants should review our Horace Mann Privacy Policy.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
$71,500 - $105,400 annually
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
