[Hiring] Manager, Mid-Market Account Management @Attentive
Mar 25, 2025 - Attentive is hiring a remote Manager, Mid-Market Account Management. 💸 Salary: $125,000 - $150,000 annually + bonus/commission + equity + benefits. 📍Location: USA.
Role Description
Attentive is looking for a highly motivated and experienced Manager for our Mid Market and SMB Account Management team. You will lead a team that drives customer growth, by owning the end-to-end sales cycle and adoption of our new products (Email, AI) for our SMB and Mid-Market customers. You will also play a critical role in coaching our Account Managers on developing processes, and analyzing metrics to drive key decision-making within our Account Management organization.
- Grow and inspire a high-performing Account Management team, providing coaching, guidance, and support to ensure the team meets or exceeds performance targets
- Drive strategic revenue growth and development through the lens of new products within existing MM and SMB customers to align Attentive and customers’ strategies and goals
- Collaborate with Sales and Client Strategy teams to ensure a cohesive customer experience, working to identify opportunities for upselling and cross-selling our solutions, renewals, as well as driving adoption and usage of our products
- Identify, enable, & coach reps on core competencies of the role; work with Enablement to fill your teams’ knowledge gaps as they arise
- Build and maintain a deep understanding of the competitive landscape, market trends, and customer needs to inform product and sales strategies
- Partner with Product and Engineering to advocate for customer needs and drive product enhancements and improvements
Qualifications
- 5+ years of experience in account management, customer success, or a related field, with a track record of delivering exceptional results in a B2B SAAS environment
- Experience leading and managing a high-performing team, including setting performance targets, coaching, and developing talent
- Passion, drive and the desire to be a part of a growing team that makes a difference for both the company and our clients
- Strong analytical and problem-solving skills, with the ability to use data to inform decisions and drive outcomes
- Excellent communication, interpersonal, negotiation, and leadership skills
- Record of meeting or exceeding sales quotas
- Entrepreneurial mindset and a willingness to take ownership and drive results in a fast-paced, rapidly evolving environment
Benefits
- The US base salary range for this full-time position is $125,000 - $150,000 annually + bonus/commission + equity + benefits
- Our salary ranges are determined by role, level and location
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
$125,000 - $150,000 annually + bonus/commission + equity + benefits
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 25, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
