Strategic Account Specialist @Brightwheel

[Hiring] Strategic Account Specialist @Brightwheel

Apr 03, 2025 - Brightwheel is hiring a remote Strategic Account Specialist. 💸 Salary: unspecified. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

This role involves managing and growing strategic partnerships and business opportunities as a Strategic Account Specialist. You will own the relationship with our highest-value customers and develop this new role and playbook from scratch.

Serve as the point of contact for an assigned portfolio of Enterprise clients.
Drive Strategic Growth and Retention.
Engage in strategic conversations with key decision-makers in client organizations to understand their needs, challenges, and future plans.
Develop and implement strategies focused on client retention and the expansion of brightwheel’s footprint within each organization.
Work closely with clients to identify opportunities for increasing the number of sites in the organization.
Collaborate with cross-functional teams to ensure client needs are met and to drive the adoption of additional features and services.
Monitor and analyze client usage data to identify trends, opportunities for growth, and areas for improvement.
Regularly review client accounts to ensure ongoing satisfaction and to proactively address potential issues that might impact renewal.
Manage site changes and contracts including additions, removals, and admin access levels according to the specific protocols of each client.
Assist in creating systems, processes, and content for Enterprise client success.

Qualifications

3+ years of work experience in Sales or Account Management. Working with high-level accounts is a plus.
Self-starter and comfortable with independence, and ambiguity, as well as a dynamic startup environment that will evolve rapidly.
Tendency to celebrate wins, not shy away from misses, and ability to learn from both.
Excellent communication (written & verbal), organizational, time-management, and prioritization skills.
Fast learner and ability to deal with ambiguity.
Attention-to-detail and autonomous.
Strong communicator and ability to manage stakeholders.
A passion for improving the world through education.

Benefits

Healthcare Coverage: Medical, dental, and vision benefits typically valued at $15,000+, with brightwheel providing high coverage for both employees and families.
Generous Paid Parental Leave for growing families.
Flexible Paid Time Off (PTO) to recharge and relax.
401(k) Enrollment to help you plan for the future.
Monthly Wellness & Productivity Stipend to support your well-being.

Company Description

Brightwheel’s vision is high quality early education for every child. We pursue this by directly supporting teachers in the classroom, engaging parents in the development of their kids, and enabling the small businesses that make up the backbone of the $175 billion early education industry.

Our team is passionate, talented, and customer-focused.
We are a fully remote team with employees across every time zone in the US.
Our exceptional investor group includes Addition, Bessemer, Emerson Collective, Lowercase Capital, Mark Cuban Notable Capital, and others.

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

Back to Remote jobs > Sales / Business

Strategic Account Specialist @Brightwheel

Sales / Business

Salary 💸 unspecified	Remote Location USA
Job Type full-time	Posted Apr 03, 2025

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📍	Be aware of the location restriction for this remote position: USA
‼	Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.

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[Hiring] Strategic Account Specialist @Brightwheel

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